Talent Development Specialist

North Country Healthcare•Lancaster, NH

16h

About The Position

The Talent Development Specialist is responsible for supporting the Talent Development Manager (TDM) in the creation, execution, and management of training programs at North Country Healthcare (NCH). This role is pivotal in enhancing workforce skills and capabilities through various training initiatives. The Specialist will coordinate training logistics, develop materials, monitor progress, and evaluate the effectiveness of these programs to ensure alignment with organizational goals

Requirements

An associate degree in human resources, education, or business administration is preferred. Equivalent work experience may be considered.
Strong organizational and project management skills.
Excellent communication and interpersonal abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Detail-oriented with strong problem-solving capabilities.
Proficiency in Microsoft Office, PowerPoint Presentation; familiarity with Learning Management Systems (LMS) is a plus.
Previous experience in a training or development role within a corporate environment is preferred.
Experience with e-learning platforms and instructional design is beneficial.
Association accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.

Nice To Haves

Certification in Training and Development (e.g., ATD, CPLP) preferred.
SHRM Certified Professional (SHRM-CP) or equivalent is desirable.

Responsibilities

Assist in designing and executing training programs, workshops, and seminars.
Manage logistics, scheduling, and materials for training sessions.
Maintain timely and relevant training content aligned with organizational objectives.
Support onboarding processes for new hires, ensuring effective integration.
Ensure all employee personnel files have up-to-date licenses and certifications uploaded.
Regularly monitor the expiration dates of all required documents in accordance with HR policies.
Develop and implement strategies to enhance employee engagement and retention.
Conduct employee surveys and focus groups to identify improvement areas.
Collaborate on action plans to improve employee experience and address concerns.
Manage communication platforms, including newsletters and intranet.
Assist in the performance management process, including goal setting and evaluations.
Develop resources to support performance management and employee development.
Track key performance indicators (KPIs) for training programs.
Generate reports on the effectiveness of talent development initiatives.
Assist in creating and reviewing job descriptions and HR policies.
Ensure current and relevant training content.
Assist in creating eLearning modules and online resources.
Monitor employee participation and progress in training programs.
Maintain accurate training records and prepare effectiveness reports.
Identify training needs and opportunities in collaboration with TDM.
Serve as a contact point for training inquiries and support.
Promote a culture of continuous learning.
Collect and analyze training feedback for continuous improvement.
Evaluate programs to meet NCH objectives and implement improvements.
Act as a liaison for team members seeking assistance, providing guidance to appropriate personnel.
Perform other duties and projects as assigned.
Performs additional duties as assigned.
Adheres to facility Values, Service Excellence and Standards of Excellence.