Talent Development Program

Chick-fil-A • Atlanta, GA

48d

About The Position

All interested applicants are strongly encouraged to attend a 60-minute virtual Coffee Connect before applying. Coffee Connects serve to help candidates learn more about the program, ask questions with a Chick-fil-A recruiter, and hear what makes a competitive candidate. Please fill out the registration here to select the Coffee Connect you can attend. The Talent Development Program (TDP) is a 36-month program focused on the development of high caliber business professionals that deliver premier learning experiences. TDP Participants will be responsible for delivering high quality learning experiences on restaurant operations that affect Chick-fil-A, Inc. brand standards through training and facilitation for franchised Operators, restaurant leaders, and Support Center Staff. They also will be responsible for leading or facilitating training of restaurant leaders on Chick-fil-A's history and the brand. Participants also will have the opportunity to assist in leading trainings offered at the Support Center on new products, services, and applications. Additionally, some TDP Participants may have the opportunity to support projects and initiatives through short-term business rotations throughout the organization to help meet the demands of the business while receiving professional development opportunities. Information about the potential additional positions will be made available as needed to successful TDP applicants.

Requirements

• Bachelor's Degree or 5 Years Leadership Experience
• Chick-fil-A, Inc. food preparation procedural knowledge and application
• Exceptional oral communication and active listening skills
• Strong written communication skills
• Proficient in Microsoft Office suite and Apple hardware (iPad)
• Strong organizational skills and attention to detail
• Professionalism in appearance and presentation
• Self-motivated, self-starter with ability to work independently and within a team on multiple initiatives at the same time
• Able to organize and process large amounts of complex, detailed information
• Establish and maintain a positive learning environment

Nice To Haves

• 2 years of Chick-fil-A or STC brand restaurant experience
• Chick-fil-A Field Talent Staff Trainer Experience or equivalent experience
• Strong project management skills
• Consulting skills
• People and project leadership experience

Responsibilities

• Serve as a trainer to meet the core needs of Chick-fil-A Training Programs at the Support Center and in the field
• Demonstrate expertise in all food preparation standards and procedures, quality, and taste requirements
• Demonstrate expertise of training resources
• Provide coaching, feedback and development of other Chick-fil-A, Inc. trainers
• Build and maintain positive partnerships with key stakeholders
• Give regular consultative feedback to Program Leads and key stakeholders on the design, development and overall effectiveness of program sessions, activities and facilitator guides
• Provide logistical coordination support to Program Liaisons and Program Leads
• Ensure all activities adhere to Chick-fil-A brand, state and local health/safety procedures

What This Job Offers

• Job Type: Full-time
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees