ICBD Talent Acquisition Operations Specialist

ICBD Holdings • Fort Lauderdale, FL

6d

About The Position

ICBD is strategically investing in a market-leading Talent Acquisition team designed to be the competitive edge that fuels the aggressive expansion of our holding company and our portfolio of fast-growing operating companies. We are currently recruiting a Talent Acquisition Operations Specialist. This role is a first for our team and is highly strategic and consultative role responsible for the maturity, efficiency, and future-readiness of the entire Talent Acquisition function for ICBD and our operating companies. Reporting to the ICBD EVP, Talent Acquisition, this role drives operational excellence through data & analytics, continuous process improvement, and internal advisory. This role is also accountable for maximizing the ROI of the current technology stack and developing robust business cases for future advanced TA technology aimed at delivering an exceptional candidate and hiring manager experience. This roles serves as a liaison between TA, HR, Finance, IT and other key stakeholders, transforming strategic vision into measurable operational reality.

Requirements

• 3+ years of progressive experience in Talent Acquisition Operations, HR Technology, or HR/TA consulting, with a proven track record of driving large-scale, measurable complex projects and process improvements.
• Strong track record of designing and delivering executive-ready reporting and data visualizations to communicate key operational performance, compliance status, and strategic business updates to leadership.
• Deep, hands-on experience with major Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms (e.g., Workday Recruiting, Oracle HCM, SuccessFactors, Salesforce). Experience with system implementation and optimization is highly preferred.
• Proven ability to lead cross-functional projects involving IT, HR, Finance, and Business stakeholders.
• Experience in building and presenting data-backed business cases for TA investments to senior leadership or executive teams.
• Bachelor’s degree required; MBA or equivalent preferred.
• Strategic Operations Leadership: Proven ability to define and execute complex operational strategies in a fast growth environment.
• TA Systems Mastery & Strategy: Deep expertise in the strategic implementation and maximization of core TA systems (ATS/CRM) and the evaluation of emerging technology.
• Advisory & Influence: Exceptional skill in internal consulting, presenting data-backed arguments, and influencing executive decisions and recruiter behavior.
• Data & Analytics Acumen: Proficient in leveraging operational data to diagnose issues, measure success, and build compelling business cases.
• Process Optimization & Continuous Improvement: Expertise in applying methodologies to simplify and scale complex workflows.
• Stakeholder Management: Demonstrated ability to build strong partnerships across IT, Finance, HR, and Business leadership.

Responsibilities

• Lead the design, and continuous optimization of end-to-end Talent Acquisition processes (from requisition to new hire start date) for efficiency, compliance, and scalability.
• Utilize data & analytics to diagnose operational bottlenecks, measure process effectiveness, and identify key drivers of candidate/hiring manager friction.
• Own the end-to-end process of scorecard and dashboard creation, utilizing data and analytics to measure operational performance, track compliance, and communicate critical business updates to stakeholders.
• Serve as the consultant and advisor to TA leadership and the TA team on best practices for process adherence and strategic utilization of the current and future TA technology stack (ATS, CRM, Interviewing Platforms, etc.).
• Develop and deliver consultative training programs and workshops that translate data insights and system capabilities into high-impact, actionable recruiting strategies.
• Lead change management initiatives to ensure high adoption of new processes and tools, driving greater consistency and proficiency across the TA function.
• Own the end-to-end process of scorecard and dashboard creation, utilizing data and analytics to measure operational performance, track compliance, and communicate critical business updates to stakeholders.
• Responsible for the timely and accurate delivery of standardized reporting, performance scorecards, and management dashboards used to monitor organizational health and progress toward strategic goals.
• Maximize the value and ROI of the existing TA technology ecosystem through continuous optimization and integration planning.
• Lead the evaluation of advanced, emerging TA technologies (e.g., specialized AI tools, automation platforms).
• Develop comprehensive, data-backed business cases (including ROI, success metrics, and implementation plans) for new technology investments to deliver a superior candidate and hiring manager experience.
• Proactively manage the governance framework, ensuring rigor and compliance with internal controls and legal requirements across all processes.
• Lead vendor management for operational partners, focusing on improving SLAs/KPIs and integrating third-party tools seamlessly into the core experience.

Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• Generous 401(k) with up to 6% employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees