Talent Acquisition Operational Excellence Manager

TD Bank • Mount Laurel, NJ

1d • $91,000 - $145,600

About The Position

The Talent Acquisition Operational Excellence Manager provides operational support to the VP of Talent Acquisition and TA Leadership Team. This role is accountable for the effective E2E operations of the TA function, including but not limited to the TA budget and FTE management , operational reporting and driving alignment across business priorities, reporting and communications. To achieve this they act as the operational connecter between TA leadership, Finance, HR and other Enterprise partners to enable an efficient, well-governed, and high-performing function. They manage all operational TA leadership cadences including meetings, offsites and events. The Specialized Human Resources Manager develops effective policies and programs in a specialized Human Resources unit and acts as a subject matter expert in own area of expertise. Depth & Scope: Develops proposals / recommendations related to policies and practices within own specialized area Serves as key contact Works on a range of complex issues / programs / policies in the day to day management of HR policies / practices Supports the integration / implementation of HR programs across client groups Works closely and effectively with assigned HR partners to ensure business needs are met Understands alignment between own discipline and other specialized areas Interprets data and assesses the risk associated with policies/programs; escalates as required May lead a team of Human Resources professionals Ensures business partners and Human Resources are provided with high quality advice and support Shares expert knowledge, provide advice and counsel to business management and Human Resources teams Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise Ensures programs and practices continue to meet business needs, comply with internal and external requirements, and align with Human Resources priorities Develops and manages a team of high quality resources through recruitment, training, coaching, and performance management Provides input to the departments business plan and monitor actual results Leads and follows-up on action planning to address Employee survey results Analyzes and interprets information; provide opinions and recommendations, and refer complex issues as appropriate Ensures integration of other areas of expertise in the development and delivery of programs and policies, as appropriate Ensures post implementation reviews are conducted; recommend or take action as appropriate

Requirements

• Bachelor's Degree or progressive work experience in addition to experience below
• 7+ Years of related experience
• In depth knowledge of a specialized Human Resources function
• Strong communication, facilitation and presentation skills
• Ability to deal with all levels of management
• Strong Customer service orientation and ability to establish strong working relationships with internal and external clients
• Possess a high level of integrity and has proven experience in providing counsel to senior leaders and discreetly managing sensitive and confidential matters
• Able to deal with significant ambiguity and constantly changing circumstances
• Organizational awareness – know who or where to best to engage to deal with issues
• Financial acumen and research / analysis skills – able to absorb a steady stream of information (financial and non-financial) and summarize key issues or concerns

Nice To Haves

• 3+ years of experience in HR operations, talent acquisition, or business management support roles.
• Strong financial acumen, with experience in budget management, expense tracking, and forecasting.
• Exceptional organizational skills with proven ability to manage multiple priorities.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Workday (or similar HRIS systems).
• Excellent written and verbal communication skills; ability to interact effectively with senior leadership.
• Strong attention to detail and a proactive, solutions-oriented mindset.

Responsibilities

• Accountable for the effective E2E operations of the TA function, including but not limited to the TA budget and FTE management , operational reporting and driving alignment across business priorities, reporting and communications.
• Act as the operational connecter between TA leadership, Finance, HR and other Enterprise partners to enable an efficient, well-governed, and high-performing function.
• Manage all operational TA leadership cadences including meetings, offsites and events.
• Develops proposals / recommendations related to policies and practices within own specialized area
• Serves as key contact
• Works on a range of complex issues / programs / policies in the day to day management of HR policies / practices
• Supports the integration / implementation of HR programs across client groups
• Works closely and effectively with assigned HR partners to ensure business needs are met
• Understands alignment between own discipline and other specialized areas
• Interprets data and assesses the risk associated with policies/programs; escalates as required
• May lead a team of Human Resources professionals
• Ensures business partners and Human Resources are provided with high quality advice and support
• Shares expert knowledge, provide advice and counsel to business management and Human Resources teams
• Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
• Ensures programs and practices continue to meet business needs, comply with internal and external requirements, and align with Human Resources priorities
• Develops and manages a team of high quality resources through recruitment, training, coaching, and performance management
• Provides input to the departments business plan and monitor actual results
• Leads and follows-up on action planning to address Employee survey results
• Analyzes and interprets information; provide opinions and recommendations, and refer complex issues as appropriate
• Ensures integration of other areas of expertise in the development and delivery of programs and policies, as appropriate
• Ensures post implementation reviews are conducted; recommend or take action as appropriate

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees