Director Talent Acquisition Excellence & Enablement

Brinks•Coppell, TX

About The Position

The Director of Talent Acquisition (TA) Excellence & Enablement drives the global capability, innovation, and enablement agenda for the TA function. This role ensures that recruiters and hiring managers are equipped with the right tools, skills, and resources to deliver an exceptional, technology-enabled hiring experience. As the innovation and enablement engine of the Global TA COE, this leader drives capability development, technology pilots, vendor governance, process design, and AI integration to elevate global hiring standards and position Brink’s as an employer of choice. The role blends strategic foresight with hands-on execution across learning design, digital enablement, and large-scale project management. The role also serves as the program management hub for TA transformation, overseeing complex global initiatives that modernize technology, strengthen compliance, and enhance the experience for candidates, hiring managers, and recruiters.

Nice To Haves

7-10 years of experience in Talent Acquisition, TA Enablement, or HR Transformation within a global, matrixed organization.
Proven success leading TA technology pilots, AI integration, and capability-building initiatives.
Strong experience managing vendor partnerships and governance across TA systems, tools, and platforms.
Hands-on experience with Workday Recruiting and familiarity with CRM platforms, AI-driven solutions, and interview automation/feedback technologies.
Demonstrated success leading large-scale, cross-regional projects and programs with measurable business impact.
Excellent communication, facilitation, and change-leadership skills, with the ability to influence diverse stakeholder groups.
Contingent labor process and technology experience a strong plus.
Strategic thinker with a continuous improvement mindset, passionate about innovation, scalability, and measurable outcomes.

Responsibilities

Enablement & Capability Building Design and deploy global TA capability frameworks outlining recruiter and hiring manager competencies, skills, and learning journeys.
Lead the design, maintain and deliver of training programs, workshops, and digital toolkits for recruiters and hiring managers (e.g., structured interviewing, inclusive hiring, candidate journey, process workflows).
Partner with TA COE peers to embed consistent, principle-based hiring practices globally.
Create and maintain global TA playbooks, guides, and templates to standardize high-quality execution across markets.
Innovation, Technology & AI Integration Identify, assess, and pilot emerging TA technologies i.e. CRM platforms, interviewer automation and feedback solutions.
Serve as global TA COE lead for Workday Recruiting optimization and future integrations (CRM, chatbots, assessments, pre-hire onboarding, background checks).
Partner with HR Operations, IT, and vendors to infuse AI and automation into TA processes to enhance efficiency, decision-making, and user experience.
Define success measures, ROI, and scalability for all technology pilots prior to global deployment or transition to shared services ownership.
Vendor Partnerships & Governance Lead and manage global TA vendor relationships across technology, assessments, background screening, and employment branding platforms.
Establish clear governance, performance metrics, and SLAs in partnership with Procurement, HR Operations, and Legal.
Serve as primary point of contact for TA vendor performance reviews, renewals, and solution alignment with evolving business needs.
Evaluate and recommend new or alternative vendors to drive innovation, value, and global consistency.
Project Management & Continuous Improvement Manage a portfolio of global TA transformation and enablement projects, ensuring governance, stakeholder alignment, and timely delivery.
Apply disciplined project management to process simplification, automation, and change adoption initiatives.
Develop and maintain project charters, timelines, and stakeholder maps for all COE initiatives, ensuring disciplined tracking and transparent reporting to senior leadership.
Oversee cross-functional workstreams involving HRIS, IT, Procurement, Legal, and regional TA teams to ensure seamless delivery and global scalability.
Track enablement and adoption metrics (e.g., training participation, system utilization, efficiency gains) and translate insights into continuous improvement.
Partner with People Analytics to develop dashboards and insights that inform capability trends and performance over time.
Collaboration & Influence Collaborate closely with Global TA COE leadership team, HR Operations, and Shared Services to align enablement priorities with enterprise goals.
Act as a strategic advisor translating business priorities into scalable, human-centered TA solutions.
Build trusted cross-functional partnerships with IT, HRIS, Procurement, and Legal to ensure compliance, scalability, and user-centric design.