Talent Acquisition Director, Contingent Workforce - hybrid New Castle DE or Milford MA

Waters Corporation•Milford, MA

16h•Hybrid

About The Position

We are seeking a strategic, data-driven Director, Global Contingent Workforce to lead the global strategy and operations of our extended workforce—including temporary staff, contractors, SOW consultants, and freelance/gig talent. This role owns the MSP/VMS ecosystem, vendor portfolio, rate governance, policy/compliance, and workforce insights to ensure agility, cost optimization, and risk management across regions. You will partner closely with TA, Procurement, Legal/Compliance, Finance, IT, and business leaders to create a seamless, total contingent talent experience. This is a hybrid position at either Milford MA or New Castle DE - 3 days per week on site (Tuesday-Thursday).

Requirements

Bachelor’s Degree or equivalent
10+ years in contingent workforce management, talent acquisition management, or procurement; 5+ years leading global programs
Deep experience with MSP/VMS (e.g., Beeline, SAP Fieldglass, Coupa, Workday VNDLY) and complex supplier ecosystems
Demonstrated success in rate governance/cost optimization, supplier performance management, and SLA/contract negotiations
Strong grasp of classification, co-employment, labor regulations, and SOW management across multiple regions
Proven ability to integrate data, systems, and processes across HR/Procurement/Finance; strong analytics fluency
Executive presence; excellent stakeholder management and vendor negotiation skills
Experience in regulated industries (e.g., life sciences, healthcare, financial services, manufacturing)

Nice To Haves

Background with direct sourcing and talent marketplaces
Familiarity with total talent models and workforce planning
Certifications a plus: SOW/Services Procurement (SIG), PMP

Responsibilities

Define and execute the global contingent workforce strategy aligned to business goals, operating model, and location strategy
Establish and chair a Contingent Workforce Governance Council with HRBP, HR Services, Procurement, Legal, and Finance; standardize policies, playbooks, and decision rights
Lead MSP/VMS strategy (selection, implementation, optimization). Own SLAs, KPIs, QBRs, and continuous improvement plans
Create and enforce global rate cards and market benchmarks; collaborate with Finance and HRBP for demand planning and utilization models
Oversee end-to-end processes: requisition intake, sourcing, interviews, onboarding/offboarding, extensions, and conversions
Manage a balanced supplier ecosystem (prime/MSP, niche, diversity suppliers); set performance tiers and quarterly scorecards
Drive rate governance and savings programs (e.g., rate rationalization & conversion schedules, tenure policies, redeployment, direct sourcing)
Optimize cycle times and quality-of-hire metrics; embed lean/automation with VMS and HRIS
Ensure compliance with worker classification (IC vs. W2) , co-employment, right-to-work, and regional labor laws
Partner with Legal on SOW controls , IP protection, data privacy, background checks, and audit readiness
Standardize onboarding/offboarding controls (systems access, asset management, NDA/IP, time capture)
Own the VMS roadmap and integrations (HRIS, ATS, ERP/Finance, Identity Access Mgmt.)
Build a robust analytics framework with HR Analytics: cost-to-hire, time-to-fill, supplier performance, quality/attrition, conversions, utilization, and savings
Deliver executive dashboards and insights
Lead the global contingent workforce program and supplier representatives
Drive change adoption for leaders, hiring managers, and suppliers through training and communications
Champion DEI in contingent talent via supplier diversity goals, inclusive job design, and fair evaluation standards