Tailored Care Management Care Manager

Pathways to LifeDurham, NC
26d

About The Position

We are seeking a dedicated and organized individual to join our team as a Tailored Care Management (TCM) Care Manager. This role is essential to coordinating and managing comprehensive care for individuals with complex health needs, ensuring they receive the right services at the right time. The ideal candidate will have a strong background in care coordination, an understanding of tailored care management principles, and a passion for improving the quality of life for those we serve. As a Tailored Care Management Care Manager, you will be responsible for coordinating and overseeing the care of individuals with serious mental illness, substance use disorders, and/or intellectual and developmental disabilities. You will work closely with clients, their families, and various service providers to develop and implement person-centered care plans that address all aspects of the client’s health and well-being.

Requirements

  • A Bachelor’s or Master’s degree in social work, nursing, counseling, or a related field.
  • A minimum of 2 years of experience in care management, case management, or a related field.
  • Strong understanding of tailored care management principles and the ability to coordinate care for individuals with complex health needs.
  • Excellent communication, organizational, and problem-solving skills.
  • Experience working with diverse populations and a commitment to cultural competence.
  • A valid driver’s license and reliable transportation.

Responsibilities

  • Conducting comprehensive assessments to identify the health, social, and behavioral needs of clients.
  • Developing and implementing individualized care plans in collaboration with clients, families, and interdisciplinary teams.
  • Coordinating services across various providers, including medical, behavioral health, and social services, to ensure seamless and effective care delivery.
  • Monitoring client progress and making necessary adjustments to care plans to achieve desired outcomes.
  • Providing education and support to clients and families to help them understand their care plans and access available resources.
  • Ensuring that all services are delivered in a person-centered, culturally competent manner that respects the client’s preferences and values.
  • Collaborating with community partners to address barriers to care and connect clients with needed resources, such as housing, transportation, and employment.
  • Documenting all interactions and services provided in accordance with agency policies and state and federal regulations.
  • Participating in regular team meetings and care coordination conferences to discuss client progress and optimize care strategies.
  • Advocating for clients within healthcare, judicial, and social service systems to ensure they receive comprehensive and coordinated care.

Benefits

  • Competitive compensation with regular performance feedback.
  • Healthcare insurance, including medical, dental, and vision.
  • Paid time off.
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