Table Games Technician (Full-Time; Varied Shift) $18.50/hour

Harrah's Cherokee Casino Resort•Cherokee, NC

2d•$19•Onsite

About The Position

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Table Games Technician DEPARTMENT: Games Performance GRADE/FLSA STATUS: H13—Non-Exempt BADGE TYPE/COLOR: Key--Blue REPORTS TO: Supervisor, Games Performance, DR Games Performance Supervisor SUPERVISES: N/A JOB SUMMARY: This position is for Table Technician ensuring proper operation tables/equipment and the maintenance and repair of both tables and all associated equipment.

Requirements

High school diploma or GED required
One year electronics Training, Certification, Technical School or experience preferred
Valid driver’s license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years preferred
Must demonstrate the following essential knowledge and skills:
Knowledge of principles and practices of basic carpentry, electricity and general maintenance
Knowledge of tools, parts, supplies and equipment used in basic carpentry and general maintenance.
Operating computer hardware and software pertaining to the setup and maintenance of electronic table devices
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
Excellent attendance record in previous positions
Demonstrate high levels of required service skills on a consistent basis
Delight our guests with outstanding service
Demonstrated teamwork behaviors and attitudes
Excellent oral and written communication skills
Capable of working independently and taking initiative
Follow written and oral communications
Attention to detail
Basic electronics knowledge
Use of hand tools
Use of multi-meter or fluke (AC/DC volts and Continuity test)
Use of manufacturers test equipment
Neat, professional appearance with excellent personal hygiene
Must be able to operate in mentally and physically stressful situations
Must be able to lift 300 pounds using a dolly
Must be able to lift 100 pounds with team lifting
Must be able to lift 50 pounds manually
Must be able to maneuver to all areas of casino
Must be able to stoop, bend, reach, kneel, twist, crawl and grip items
Must be able to be on feet for long periods of time
Must be able to respond to visual and aural cues
Must be able to read, write, speak, and understand English
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
Must be able to work a flexible schedule including weekends, evenings, and holidays

Responsibilities

Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Conduct preventative maintenance on Table Games with detailed records
Maintain a sense of urgency in responding to calls over the radio
Take initiative to provide internal and external service to guest, co-workers and supervisors
Clean, repair and diagnosis of faulty shufflers, corrects minor mechanical issues, electrical and electronic failures and in depth troubleshooting etc.
Maintain, install and clean table game signage and ensures proper operation
Provide preventative maintenance to roulette wheels and other table related devices
Conduct follow-ups on repairs or parts requested
Install, convert, upgrade and move gaming tables in specified time frame with 100% accuracy
Ensure games and related equipment are communicating properly with in house monitoring/recording system(s)
Posses the ability to work in an individual or team environment
Maintain, replace and repair table layouts, table rails, etc.
Repair and maintain gaming supplies such as toke boxes, discard rack, chip trays etc.
Complete a repair log and maintain information and data via excel and e-mail
Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions
Proactive with incidents and issues, ensuring that they are resolved
Invoke service recovery as needed
Adhere to internal controls, departmental, and company policies/procedures in an ethical manner