Table Games Shift Manager

Career Center•Placerville, CA

11h

About The Position

Administers approved departmental policies and activities, and assists in developing realistic short and long-term goals and objectives for the department in alignment with those of the property. Maintains general management of the Table Games Department. Reviews analyses of operations, costs, and forecast data to determine department organizational progress toward stated goals and objectives. Maintains appropriate department staffing levels. Confers with VP of Gaming Operations to review achievements and discuss needed changes in goals or objectives resulting from current or projected future status or conditions. Facilitates regular status meetings with shift managers. Implements approved training programs, and monitors all department training programs and seminars, directed at developing and enhancing team member skills. Approves large credit extensions. Maintains strong working knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies, and procedures. Ensures optimal operational efficiency with continual contact and walk through observation of all areas of responsibility. Regularly reviews and evaluates Table Games departmental performance with the VP of Gaming Operations, working through shift managers to take appropriate steps in resolving unsatisfactory results or conditions. Develops and participates in special projects as requested by the VP of Gaming Operations. Sets priorities for Table Games Shift Managers, providing guidance and assistance as needed. Initiates and maintains communication with subordinates, team members, management, and other departments in facilitating the flow of information throughout the property. Directly supervises all table games shift managers and the schedule coordinator. Indirectly supervises the activities of all table games team members. Responsibilities include interviewing, hiring, and training team members, planning, assigning, and directing work, appraising performance, rewarding and disciplining team members, addressing complaints and resolving problems. Create and utilize a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication Performs all other duties as assigned.

Requirements

College degree and five or more years of casino gaming management experience required; or candidates must possess at least ten years of relevant management experience with increasing levels of responsibility and accountability. Experience relevancy will be determined by the hiring team.
Demonstrated capability to prepare, understand and analyze business strategies; adept in budgeting, forecasting, P&L and business planning.
Must be at least 21 years of age.

Responsibilities

Administers approved departmental policies and activities
Assists in developing realistic short and long-term goals and objectives
Maintains general management of the Table Games Department
Reviews analyses of operations, costs, and forecast data
Maintains appropriate department staffing levels
Confers with VP of Gaming Operations
Facilitates regular status meetings with shift managers
Implements and monitors training programs
Approves large credit extensions
Maintains strong working knowledge of gaming laws and regulations
Ensures optimal operational efficiency
Reviews and evaluates Table Games departmental performance
Develops and participates in special projects
Sets priorities for Table Games Shift Managers
Initiates and maintains communication with various departments
Supervises table games shift managers and the schedule coordinator
Manages team member responsibilities including hiring, training, and performance management
Creates and utilizes a comprehensive employee engagement strategy
Performs other duties as assigned