T3 Onboarding and Education Instructional Designer

EquipmentShare • Columbia, SC

49d • Remote

About The Position

EquipmentShare is hiring a T3 Onboarding and Education Instructional Designer and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The T3 Onboarding and Education Instructional Designer is responsible for designing, developing, and optimizing engaging, effective training content and learning experiences for internal T3 employees and customers. This role creates scalable educational resources from quick-reference guides to full training modules. It requires a strong blend of instructional design best practices, content development skills, and user empathy to support learning at scale across a technical and fast-changing platform.

Requirements

• Expert knowledge of instructional design principles, adult learning theory, and learning science fundamentals.
• Demonstrated ability to write, storyboard, and structure educational content for varied audiences and formats (self-paced, virtual, live, etc.).
• Proficiency with content development, creation, and editing tools (i.e., Canva, PowerPoint, Google Slides, Camtasia, Snagit, etc.)
• Ability to manage multiple projects simultaneously, balancing deadlines and stakeholder needs across departments.
• Collaborative mindset and comfort working cross-functionally with product, support, engineering, sales, and customer success teams.
• Customer- and learner-focused approach, with a passion for improving education and onboarding experiences through proactive feedback gathering and continuous content and process improvement aligned with user needs and business goals.
• Associate degree or higher in Instructional Design, Education, Communication, or a related field preferred.
• At least 2 years in instructional design or training content development, preferably in a SaaS or technical platform.

Nice To Haves

• Exposure to LMS platforms and SCORM/xAPI standards is a plus, but not required.

Responsibilities

• Design and develop instructional content (presentations, job aids, videos, tutorials, eLearning modules, assessments, etc.) to support onboarding, role-specific training, and T3 platform education.
• Develop and manage curricula and learning paths for various audiences.
• Develop microlearning assets, video tutorials, and walkthroughs.
• Collaborate with cross-functional stakeholders to translate complex technical concepts into clear, goal-oriented learning experiences tailored for non-technical audiences.
• Lead efforts that improve the learner experience, such as improved resource accessibility, visual design, or knowledge retention strategies.
• Establish standards, templates, and tone guidelines to ensure consistency across all educational content.
• Collaborate with the LMS coordinator to prepare content for delivery.
• Conduct learners need assessments and gap analysis to inform content development priorities and ensure training solutions align with business goals and user performance outcomes.

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year - give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Rental and Leasing Services
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees