Systems Support Specialist

Mass General Brigham • Boston, MA

5d • $62,837 - $89,762 • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Retiree transition to per diem with in service distribution Job Summary Summary Responsible for providing administrative support to Digital projects by analyzing requirements, collaborating with Digital teams, and contributing to the successful implementation of the project. and managing projects of small scope.

Requirements

• Education Bachelor's Degree Related Field of Study required
• Can this role accept experience in lieu of a degree? Yes
• Similar work experience 0-1 year preferred
• Developing knowledge of project management principles, concepts, and practices.
• Knowledge of the system development life cycle used for the development of new systems and enhancements to existing information systems.
• Knowledge of IT concepts and basic operating principles of data communications, information systems, hardware, and software.
• Knowledge of personal computers and personal computer software.
• Knowledge of file maintenance and report generation methods.

Responsibilities

• Provide assistance to management and Technical Project Managers in request management, project prioritization, resource allocation, and regular portfolio reviews.
• Research, collect, and evaluate project data necessary to meet project reporting and evaluation requirements.
• Design and develop the configurations to be deployed on systems using the approved solution assessment to meet customer requirements.
• Provide technical assistance to management and Technical Project Managers in the creation of project concept and project charter documents.
• Develop, maintain, update, and oversee project plans and schedules using tools.

What This Job Offers

• Career Level: Entry Level