Systems & Support Designer

Eaton Corporation • Greenwood, SC

47d • $69,000 - $101,000 • Onsite

About The Position

Eaton’s ES AMER ARS PDCAD division is currently seeking a Systems & Support Designer. This role will take place out of our facility in Greenwood, SC. The Systems & Support Designer is responsible for an assigned product line, to (1) drive improvements in the automation tools for the Customer Order Designer (COD) electrical and/or mechanical teams, (2) provide continued learning for COD on expected use of the software tools and best practices, (3) support systems training for new hires, and (4) ticket escalation support for COD issues/requests.
The expected annual salary range for this role is $69000 - $101000 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Requirements

• Associates degree from an accredited institution.
• Three (3) years of applicable experience with engineered-to-order (ETO) products and their associated configuration tools.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation benefit is offered for this position. Only candidates residing within the immediate area of the Greenwood, SC facility (50 mile radius) will be considered for this position. Active Duty Military Service member candidates are exempt from the geographical area limitation.
• Ability to interpret electrical and mechanical drawings.
• Good interpersonal and communication skills.

Nice To Haves

• Bachelor’s degree from an accredited institution.
• Prior experience as a COD.
• Proficient use of Eaton’s ETO software systems, AutoCAD and/or Inventor. (Bid Manager, MI Manager, Design Automation, Plant Order Manager, Pick Work Bench, etc.)

Responsibilities

• Deploying and supporting Front End Engineering systems for the assigned product line.
• Support the development of product line specific training documentation on their use of the engineering software tools and processes.
• Provide onsite support as the first point of escalation for systems related issues, determining root cause, urgency and communications as necessary to keep all stakeholders informed.
• Support the prioritization of MI and DA system issues tickets through individual contribution and coordination of other Eaton resources.
• Maintain familiarity with COD processes for the assigned product line, inclusive of application/engineering decisions and methods, product offerings and design standards.
• Gather requests for system enhancements and communicate those to the appropriate development manager.
• Support continuous testing for systems enhancements and bug fixes as they are deployed.
• Knowledgeable of MI parts picking logic in order to troubleshoot parts picking errors and scope updates with product line enhancements.
• Be available for after-hours and weekend support.
• Participate in product line meetings on Front End Systems projects and continuous improvement activities, driving best practices and knowledge sharing across the various teams (engineering, design and systems)

Benefits

• Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree