Systems Specialist

GOLDER RANCH FIRE DISTRICT • Oro Valley, AZ

1d

About The Position

This position is responsible for providing Tier 1 and 2 support for Golder Ranch Fire District and its partners, under minimal supervision. An individual in this position supports, installs, monitors, troubleshoots, and maintains local area network (LAN) clients, desktop, and server operating systems. The incumbent is also responsible for providing on-site, or remote assistance, to resolve user issues submitted via service requests, phone, email, or in person. This position requires strong communications and customer service skills.

Requirements

• Must possess an Associate’s Degree from an accredited college or university recognized by the US Department of Education, and two (2) years of related experience
• OR
• High school diploma or GED equivalent, and four (4) years of related work experience.
• Intermediate understanding of PC hardware and software.
• Intermediate understanding of applications support.
• Intermediate understanding of wireless networking, wireless network components and devices, to include cellular based mobile devices and tablets.
• Must possess and maintain a valid Arizona driver’s license with an acceptable driving record.

Nice To Haves

• Experience with Microsoft Enterprise Domain Structure, and O365 including Teams.
• Experience with Cisco routers and VoIP.
• Experience with PowerShell or other scripting languages.
• CompTIA A+ certification.
• CompTIA Network+ certification.
• Experience with PC imaging.
• Experience working with Public Safety networks and/or applications environment.

Responsibilities

• Providing Tier 1 and 2 support for Golder Ranch Fire District and its partners
• Supports, installs, monitors, troubleshoots, and maintains local area network (LAN) clients, desktop, and server operating systems
• Providing on-site, or remote assistance, to resolve user issues submitted via service requests, phone, email, or in person

Benefits

• Arizona State Retirement System (ASRS) with up to 12% match
• Medical, Dental, Vision, and Life Insurances
• Paid Time Off (PTO) accrual at 10 hours per pay period (260 hours per year), and 12 Paid Holidays annually (birthday included)
• District paid concierge healthcare service for you and your family
• Opportunity for continued education reimbursement
• Option to participate in additionally self-funded retirement plans and a variety of supplemental insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree