Systems Specialist

Weill Cornell Medical CollegeNew York, NY
5d

About The Position

Provides technical support, expertise and guidance on applications and hardware. Oversees the design, development, implementation, documentation and maintenance of program(s), application(s) and/or system(s), ensuring that business needs and goals are met.

Requirements

  • Bachelor's Degree in related field
  • Three to five years of previous work related experience.
  • Knowledge of client/server support, PC hardware and software installation, troubleshooting, and proficiency with computers.
  • Excellent communication and customer service skills.
  • Strong attention to detail.
  • Strong organizational skills.
  • Demonstrated ability to work independently and in a team environment.
  • Ability to plan and prioritize work while responding flexibly to rapidly changing priorities.

Responsibilities

  • Oversees the implementation of new programs, modifications or enhancements to existing systems; responsible for quality control and ensuring the performance, integrity and reliability of programs/systems.
  • Provides administrative systems analysis and operations support and ensures the overall proper operation of both hardware and software.
  • Provides education to department personnel on workflow between various applications.
  • Supports the inter-networking requirements of end users and department(s) for seamless integration of applications and data from a variety of systems and platforms.
  • In conjunction with ITS, assists with/responsible for the planning, purchase, and maintenance of web servers, appliances, software, and infrastructure.
  • Maintains effective communication with department personnel, NYPH-IS, WCM-ITS, and POIS to ensure effective operations.
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