Systems Specialist

Dickinson Independent School District • Dickinson, TX

3d

About The Position

Assist the Systems Coordinator with the maintenance, implementation, and support of DISD’s mission-critical enterprise applications (including Skyward, transportation, nutrition, and HR/Business systems) and the rapidly expanding portfolio of digital learning applications Serve as the backup for the Systems Coordinator Troubleshoot, maintain, and support instructional software for campus staff

Requirements

• Bachelor’s degree or commensurate experience
• Some experience managing software applications, including student information systems, grade book programs, and business systems in the educational environment (preferred)
• Technically fluent in Excel and Access
• Strong customer service orientation
• Ability to troubleshoot complex application issues

Nice To Haves

• Relational database administration and reporting knowledge ( preferred)

Responsibilities

• Test, install, configure, and deploy software for all district departments, with a primary focus on instructional applications in addition to other district operating software
• Serve as the first-line dedicated application support specialist for teachers and campus staff regarding instructional software issues
• Evaluate and assist in the management of the Student Information System (Skyward) and other core enterprise applications like Finance Plus
• Perform daily monitoring and troubleshooting of application systems; install and configure patches and upgrades as required
• Collaborate regarding the district’s Identity Management Solution
• Assist in the rostering and rollout of new instructional applications
• Instruct and assist with technology-related training
• Run reports for the various district campuses and departments
• Assist with Help Desk Operations when needed, in addition to other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level