GO Systems, Systems Program Manager

Meta•Austin, TX

1d•$123,000 - $179,000

About The Position

Global Operations (GO) Systems is a horizontal team serving GO accountable for delivery of systems and tooling strategies. GO Systems combines expertise in our products with operational, analytical, and technical skills to design and manage scalable processes. This work is enabled by a team of Systems Program Managers accountable for delivery across one of the following categories of jobs to be done: workflow and tooling design and management, partnering with engineering & product teams, and implementing tooling changes into Operations. This role will support our Product Data Operations and Product Operations businesses, influencing how Meta builds products for the future

Requirements

Bachelor's degree in a directly related field, or equivalent practical experience
8+ years of experience with end-to-end project management in a product, technical, and/or operations environment
Experience initiating and driving multiple projects simultaneously with minimal guidance
Experience with systems and tools used by and in support of Operations teams
Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science)
Strategic thinker with problem-solving skills, and experience analyzing and leveraging data to understand patterns and provide client insights
Documentation: demonstrated experience in creating reference documents and communicating them with stakeholders
Communication: Effective communication across different mediums, stakeholder groups, levels, and settings

Nice To Haves

Experience vibecoding and using AI tools to orchestrate workflows

Responsibilities

Workflow Design and Management: GO Systems is responsible for defining, building, and maintaining repeatable, sustainable processes that support GO’s tooling ecosystem (e.g., roadmapping, bug management, vendor insights)
Workflow Execution / Production: GO Systems executes its internal workflows utilizing a combination of FTE and Vendor resources
Implementing Tooling Changes into Operations: GO Systems facilitates significant tooling changes within GO’s ecosystem, with support including scope and design of technical solutions, project / program management, acceptance and experimental testing, training users on new tooling solutions, and providing expert opinion as GO’s tooling subject matter experts
Program Management: A primary job to be done for GO Systems is implementing tooling changes into operations. Awareness and experience with program and project management best practices is essential to delivering technically sound solutions at scale for Operations
Cross-Functional Partner Engagement: GO Systems serves an important role in balancing the business needs of Operations with the priorities of Meta’s various product teams. Systems Program Managers are regularly called upon to problem solve, prioritize, and inform business decisions happening in both Product and Operations