Systems Operations Associate- Chief Technology Office
About The Position
Join Wells Fargo at an exciting time of growth and innovation. We’re looking for individuals eager to be part of an inclusive workforce and build a meaningful, long-term career. In this role, you’ll be supported and mentored by experienced team members as you learn the business and develop professionally. Our Neurodiversity & Disability Employment expands access to highly skilled talent by creating more accommodating and accessible hiring practices. The program provides education, professional support, and ongoing resources to enrich the employee’s experience. Hiring activities include two days of interactive workshops, a skills assessment, and a one‑on‑one discussion with a hiring manager. Employee Support and Enablement: Provide a positive new‑hire experience through dedicated, hands‑on, and guided onboarding. Offer job coaching to support both new hires and managers in their professional development. Connect each new hire with a workplace buddy to ease the transition into Wells Fargo’s culture and environment. Promote inclusion by delivering education and awareness programs for all employees and hiring managers. About these roles: Wells Fargo is seeking Systems Operations Associate for the for the Chief Technology Office within the Platform Front Line (PFL) group and the Database and Middleware Operations (DMO) team. In these roles, you will: Provide technical systems support for issues and initiatives related to applications, systems, databases, or other technical products and services within Systems Operations business area Review basic or tactical technical issues Evaluate queries to extract Systems Operations data Create standard databases Identify gaps in current technology process Recommend appropriate information technology changes Receive direction from supervisors and exercise judgment within defined parameters while developing understanding of compliance and risk management requirements for supported system area Evaluate or review queries, update or write documentation and procedures, and provide related technical training Provide technical information of the supported system area to managers, functional colleagues, and stakeholders, including internal customers
Requirements
- 6+ months of Technology Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice To Haves
- Exposure to Business Intelligence / Analytics tools (Microsoft PowerBI, Grafana, Tableau, etc.)
- Exposure to UNIX/Linux (RHEL or Solaris) and Windows Server
- Exposure or Mongo, Oracle or SQL Server
- Knowledge on Mainframe infrastructure or batch processing
- Knowledge of Virtualized environments (VMware)
- Experience using ServiceNow or similar enterprise incident/problem management tools
- Ability to follow documented procedures to complete the tasks at hand
- Problem solving skills
- Documentation skills - experience documenting and explaining the approach or methodology that allowed them to solve a problem or reach a conclusion
Responsibilities
- Provide technical systems support for issues and initiatives related to applications, systems, databases, or other technical products and services within Systems Operations business area
- Review basic or tactical technical issues
- Evaluate queries to extract Systems Operations data
- Create standard databases
- Identify gaps in current technology process
- Recommend appropriate information technology changes
- Receive direction from supervisors and exercise judgment within defined parameters while developing understanding of compliance and risk management requirements for supported system area
- Evaluate or review queries, update or write documentation and procedures, and provide related technical training
- Provide technical information of the supported system area to managers, functional colleagues, and stakeholders, including internal customers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
