Systems/Network Administrator
About The Position
We're searching for a customer-service focused Systems Administrator with good networking skills to join our Technical Services team in Seattle. Become part of a close-knit, supportive environment where collaboration and service excellence are at the core of what we do. We're looking for a detail-oriented professional who thrives on solving problems, delivers outstanding customer support, and can quickly assess and resolve technical challenges. If you're driven, service-minded, and eager to make an impact, this could be the perfect opportunity for you! As a Systems/Network Administrator, you'll provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices. Provide outstanding customer service responding to users calls, emails and helpdesk tickets Resolve technical issues with equipment including desktops, servers, printers and OS Configure and install desktops, laptops, servers and printers Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file servers Assist with network hardware (physical & virtual using VMWare), software and operating systems Linux, M365, SCCM and Oracle database administration experience preferred Maintain documentation for implementations, maintenance, upgrades and inventory Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and NetBackup Demonstrated experience with PowerShell scripting Represent NWA in a professional manner and provide outstanding customer support This position is scheduled to work 100% on-site in our Seattle office (Eastlake).
Requirements
- Bachelor’s degree or equivalent experience
- 3-5 years of experience as a systems administrator or similar position
- Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory
- Work independently and as a productive and contributing member of a team
- Strong attention to detail with ability to quickly assess and analyze problems
- You deliver customer support like you expect to receive it: with excellence
Nice To Haves
- MCSE certification preferred
- Linux, M365, SCCM and Oracle database administration experience preferred
Responsibilities
- Provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices
- Provide outstanding customer service responding to users calls, emails and helpdesk tickets
- Resolve technical issues with equipment including desktops, servers, printers and OS
- Configure and install desktops, laptops, servers and printers
- Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file servers
- Assist with network hardware (physical & virtual using VMWare), software and operating systems
- Maintain documentation for implementations, maintenance, upgrades and inventory
- Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management
- Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and NetBackup
- Demonstrated experience with PowerShell scripting
- Represent NWA in a professional manner and provide outstanding customer support
Benefits
- Salary range of $6,673 - $9,028 per month (dependent upon experience & qualifications)
- Medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance
- Optional benefits: health flex spending, dependent care assistance & pet insurance
- Generous 401(k) plan with employer base contribution and match
- Paid vacation (10 days), sick leave (10 days) and holidays (10 days)
- Collaborative team environment
- Professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
