Systems/Network Administrator (MSP)
NetGain Technologies LLC•Cincinnati, OH
About The Position
We’re looking for a Systems Engineer who thrives on solving real-world infrastructure problems and not just resetting passwords. You’ll work across multiple client environments, handling escalations, improving systems, and building deeper technical expertise in networking, servers, and cloud platforms.
Requirements
- 2+ years in IT support, systems, or MSP environment
- Experience with Windows Server, AD, and networking fundamentals
- Exposure to firewalls, VPNs, or virtualization
- Strong troubleshooting mindset and communication skills
Nice To Haves
- CCNA, AZ-104, or similar certifications
Responsibilities
- Handle escalations from Tier 1 and resolve complex client issues
- Support and troubleshoot Windows Server, Active Directory, and Microsoft 365
- Configure and maintain network infrastructure (VLANs, switches, firewalls, VPNs)
- Troubleshoot network performance, connectivity issues, and routing problems across client environments
- Assist with firewall configuration, security policies, and access controls (NAT, ACLs)
- Work with virtualization environments (VMware)
- Provide both remote and occasional onsite support
- Document work clearly for team visibility and client success
Benefits
- Work across diverse environments (not stuck in one system)
- Paid certifications that directly increase your compensation
- Clear growth path into higher-level engineering roles
- Team-focused culture (your success = team success)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
