About The Position

As a Systems Integration Specialist, you will play a key role in implementing, enhancing, and supporting clinical applications across a distributed healthcare environment. You will collaborate closely with leadership, clinical teams, and other stakeholders to ensure systems meet operational goals and deliver optimal patient outcomes. This role requires deep expertise in practice management systems and the ability to analyze workflows, prioritize system enhancements, and guide teams through testing and deployment. You will serve as a technical resource and trainer, helping end users adopt new features and ensuring seamless integration of solutions. The position offers a mix of remote work and occasional travel to meet with teams, providing exposure to diverse operational environments and the opportunity to make a measurable impact on patient care and system efficiency.

Requirements

  • Bachelor’s degree in systems, business management, or a related field, or 5+ years of relevant systems experience in patient-facing healthcare settings
  • Hands-on experience with practice management systems, specifically Compulink
  • Basic knowledge of SQL preferred
  • Strong communication skills and ability to provide effective support to end users
  • Ability to manage competing priorities and work collaboratively across teams
  • Strong customer service orientation and problem-solving skills

Nice To Haves

  • Experience in optical sales is a plus

Responsibilities

  • Implement, enhance, and support clinical applications across multiple sites
  • Analyze workflows and identify system enhancement opportunities to improve operational efficiency
  • Lead testing, deployment, and documentation of system features in line with vendor requirements
  • Collaborate with leadership, clinical teams, and other departments to prioritize system changes and enhancements
  • Train and support end users, including office Super Users, on new features and system functionality
  • Follow project management standards to ensure timely and effective completion of system projects
  • Troubleshoot software issues and coordinate with vendors to resolve technical challenges

Benefits

  • Competitive compensation package
  • Comprehensive healthcare, dental, and vision benefits
  • 401(k) plan
  • Significant eye care discounts
  • Continuing education allowances
  • Career growth and professional development opportunities
  • Paid time off and holidays
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