Systems Engineer

The Walt Disney Company•Vista, FL

14h

About The Position

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology and digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney! This role sits in the Retail, Restaurant, and Supply Chain Technology organization within Disney Experiences Technology. It works closely with a diverse team of engineers and service owners from across the company.

Requirements

A minimum of 3 years of experience in technology, program/project management, or related experience in the technology development or process space
Strong experience in Android platform development, including system-level software, device drivers, and low-level firmware
In-depth knowledge of the Android framework, APIs, and system architecture
Familiarity with hardware interfaces and protocols, such as USB, Bluetooth, Wi-Fi, and NFC
Experience with version control systems (e.g., Git) and software development methodologies (e.g. Agile)
Strong problem solving skills to debug complex hardware and software interactions in an Android system
Experience with SaaS solution hosted in AWS
Experience with Epson ESC/P command
Experience with Zebra handheld scanners and supporting utilities
Understanding of network fundamentals
Familiarity with technology cables and how to make
Familiarity with industry standards of asset management
Familiarity with asset management tools such as Asset Panda
Familiarity with remote device management tools such as LANDESK and/or Splashtop
Familiarity with mobile device management tools such as Airwatch
Understanding of Software Development Lifecycle
Understanding of application infrastructure, system architecture, operating systems, and mobile client software
Ability to create technical and process documentation
Must be able to accommodate a schedule that includes occasional overnight deployments
Ability to lift and move boxes/packages weighing up to 40 lbs.

Nice To Haves

Point of Sale and e-commerce experience strongly preferred
Knowledge of Jira and other project management tools
Experience with retail and/or hospitality industry and technology
AWS Cloud Practitioner certification
AWS SysOps Administrator certification
Associate Android developer certification
Cisco Certified Network Associate (CCNA)

Responsibilities

Collaborate with Android hardware vendor engineering to optimize device performance, power efficiency, and overall usage experience.
Identify and implement performance testing tools to maintain device compatibility and stability.
Maintain Android platform updates through an MDM solution.
Debug and resolve issues on the Android platform, including application performance, performance bottleneck and system crashes.
Create and use Firebase dashboard to monitor Android application performances.
Plans and executes platform-oriented projects that include business unit initiatives and updates to existing platforms as needed.
Works with business units to plan for new projects and events impacting the relevant platform.
Collaborating with team members across multiple departments, leverage your skills in managing lab equipment assets, software, setup and breakdown.
Set up, maintain, and upgrade lab assets/environments.
Coordinate and communicate the deployments of lab environments.
Participates in the development and refinement of standards and best practices for lab environments based on the needs of the supported business unit.
Oversee lab equipment software and hardware configurations representing all use cases and develop supporting documentation.
Optimize and manage lab equipment, inventory, stock, safety, calibration schedules, training assets, and acquisitions of equipment.
Collaborate with partners to develop improvements and efficiently test environments to support needs and requirements.
Work with partners to support new test cases, configuration of training centers, and perform maintenance and upgrades when needed.
Facilitate lab organization efforts, including clean-up and recycling.
Partner with support teams on any physical space requirements.
Create and maintain documentation on lab assets, configuration, and processes.
Ensure lab equipment/environments are available for periodic penetration testing and that configuration represents production deployments accurately.
Participate as a member of the team and contribute to support and sustainment activities when needed and insofar as it doesn’t conflict with primary release responsibilities.