Systems Engineer

FiservLincoln, NE

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Systems Engineer Basic Qualifications Bachelors Degree in Computer Science or related discipline preferred. Minimum 6 years’ experience installing, configuring, and supporting Microsoft software/technologies (e.g., Windows 2016 Server+, SQL Server 2016+, Internet Information Services [IIS], Active Directory). Minimum 10 years’ experience installing, configuring, and supporting high-volume, complex. applications (code deployment, configuration management, debugging and troubleshooting). Technical knowledge of cloud services, Azure preferred. Technical knowledge base/background in networking, firewalls, and load balancers. Technical knowledge base/background in Performance testing (tuning servers, performing tests using 3 rd party tools). Technical knowledge base/background in security best practices (e.g., server “lockdowns,” Active Directory GPOs (Group Policy Objects). Experience supporting high-availability (HA) and disaster recovery (DR) solutions. Technical knowledge of build deployment automation, Octopus preferred Off-hour's work (go-live events and production level changes) Preferred Skills, Experience, and Education Exceptional analytical, conceptual, and problem-solving abilities. Strong written and oral communication skills. Strong presentation and interpersonal skills. Ability to present ideas in user-friendly language. Ability to conduct research into system issues, standards, and products. Ability to prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Familiarity with complex e-commerce applications (e.g., Online Banking, Mobile Banking, Bill Payment). Recognition of the importance of systems security and proper handling of sensitive data. Familiarity with applicable data privacy practices and laws. Quickly resolves complex system problems. Participate with short notice on escalated projects. Coordinate, track and assign tasks among multiple SE (System Engineer) resources assigned to a project. Create, edit, and review client-facing documentation (Infrastructure Plan, Performance Test Plan, Whitepapers, etc.). Create formal documentation, tools and processes that simplify and streamline SE tasks. Script/automate manual tasks using PowerShell (with demonstrated increased efficiency) Display superior customer service attitude. Work independently with little or no oversight. Drive deliverables to completion without relying on Project Managers for instruction or task management.

Requirements

  • Bachelors Degree in Computer Science or related discipline preferred.
  • Minimum 6 years’ experience installing, configuring, and supporting Microsoft software/technologies (e.g., Windows 2016 Server+, SQL Server 2016+, Internet Information Services [IIS], Active Directory).
  • Minimum 10 years’ experience installing, configuring, and supporting high-volume, complex. applications (code deployment, configuration management, debugging and troubleshooting).
  • Technical knowledge of cloud services, Azure preferred.
  • Technical knowledge base/background in networking, firewalls, and load balancers.
  • Technical knowledge base/background in Performance testing (tuning servers, performing tests using 3 rd party tools).
  • Technical knowledge base/background in security best practices (e.g., server “lockdowns,” Active Directory GPOs (Group Policy Objects).
  • Experience supporting high-availability (HA) and disaster recovery (DR) solutions.
  • Technical knowledge of build deployment automation, Octopus preferred
  • Off-hour's work (go-live events and production level changes)

Nice To Haves

  • Exceptional analytical, conceptual, and problem-solving abilities.
  • Strong written and oral communication skills.
  • Strong presentation and interpersonal skills.
  • Ability to present ideas in user-friendly language.
  • Ability to conduct research into system issues, standards, and products.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Familiarity with complex e-commerce applications (e.g., Online Banking, Mobile Banking, Bill Payment).
  • Recognition of the importance of systems security and proper handling of sensitive data.
  • Familiarity with applicable data privacy practices and laws.

Responsibilities

  • Quickly resolves complex system problems.
  • Participate with short notice on escalated projects.
  • Coordinate, track and assign tasks among multiple SE (System Engineer) resources assigned to a project.
  • Create, edit, and review client-facing documentation (Infrastructure Plan, Performance Test Plan, Whitepapers, etc.).
  • Create formal documentation, tools and processes that simplify and streamline SE tasks.
  • Script/automate manual tasks using PowerShell (with demonstrated increased efficiency)
  • Display superior customer service attitude.
  • Work independently with little or no oversight.
  • Drive deliverables to completion without relying on Project Managers for instruction or task management.
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