Systems Engineer

City of New York•Brooklyn, NY

15h•Onsite

About The Position

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Systems Engineer reporting to the Infrastructure Management Division.

Requirements

A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Responsibilities

Design, deploy, and maintain VMware infrastructure, including vSphere, ESXi, vCenter, and related components
Support and optimize virtualized computer, storage, and networking environments at enterprise scale
Automate provisioning, configuration, and lifecycle management of virtual infrastructure using tools such as Ansible, Terraform, PowerCLI, and scripting languages
Develop and maintain Infrastructure-as-Code (IaC) solutions, including Terraform modules and state management
Implement automation workflows for VM provisioning, patching, configuration, and compliance
Troubleshoot and resolve complex virtualization, performance, and availability issues
Collaborate with storage, network, security, and cloud teams to deliver integrated infrastructure solutions
Assist with capacity planning, disaster recovery, and high-availability designs
Document architecture, operational procedures, and automation standards
Handle special projects and infrastructure initiatives as assigned.