Systems Engineer (On-Site) - IT

Plaza Hotel & Casino•Las Vegas, NV

8d•Onsite

About The Position

As an IT Systems Engineer, you will be responsible for the day-to-day operation and management of the server and network infrastructure. Perform responsibilities in accordance with all PlayLV’s Company standards, policies, and procedures.

Requirements

Associate's degree or equivalent from a two-year College or Technical School, or six months to one year related experience and/or training; or equivalent combination of education and experience.
Must be able to communicate effectively in English, in both written and oral forms.
Two years of experience in systems administration
Experience in Microsoft Active Directory, Microsoft Exchange, Nutanix, Veeam, etc.
Experience with Hotel and Casino software applications, including LMS, OASIS, and InfoGenesis
Possess a thorough understanding of principles of TCP/IP-based networks; FortiNet experience a plus
Knowledge of computer workstation functionality and components
Strong experience with Microsoft Windows desktop operating systems
Excellent verbal, written, interpersonal, and organizational skills
Ability to provide excellent customer service for all end-users
Ability to obtain and maintain a Gaming License
Proven experience with network capacity planning, network security principles, and general network management best practices
Excellent hardware troubleshooting experience
Extensive experience with Windows Server, virtual environments, and storage area networks
Competence with testing tools and procedures for voice and data circuits
Good understanding of the organization’s goals and objectives
Knowledge of applicable data privacy practices and laws
Strong interpersonal, written, and oral communication skills
Able to conduct research into networking issues and products as required
Ability to present ideas in user-friendly language
Highly self-motivated and directed, with keen attention to detail
Proven analytical and problem-solving abilities
Able to effectively prioritize tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Nevada Gaming License
Must be available to work in a 24-hour, 7-day-a-week environment.
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
Occasional inspection of cables in floors and ceilings
Lifting and transporting of moderately heavy objects, such as computers and peripherals

Nice To Haves

Associate's degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field
Microsoft Certified Professional
Previous experience in a similar resort setting

Responsibilities

Troubleshoot system hardware, software, and network-related issues
Troubleshoot end-user hardware, software, and network-related issues
Serve as a resource for the administration and maintenance of server and network infrastructure
Notation of all completed tasks in accordance with departmental policy and procedure
Coordinate system development tasks to include design, integration, and formal testing
Oversees all transitions into production
Develop and complete actions in system specifications, technical and logistical requirements, and other disciplines
Create and maintain programmatic and technical documentation to ensure efficient planning and execution
Manage and document system configurations
Any other functions deemed necessary