Systems Engineer

Centaris•Sterling Heights, MI

41d•Hybrid

About The Position

Leading IT Service Provider seeks Systems Engineer to work within a collaborative team environment supporting clients in the metro Detroit area. Although this is a hybrid position, candidates must live within driving distance to our Sterling Heights, Michigan office as the position requires on site client visits. Do you have strong technical experience with a variety of technologies? Are you client focused and an effective communicator with end users at all levels?? Are you passionate about IT Projects? If so, this is the role for you! Centaris has over 40 years’ experience helping small to mid-sized businesses with their computer technology needs. We provide a full suite of computer technology managed IT services, including Microsoft Office 365 and Teams, as well as computer systems sales and service, structured cabling, varied voice/phone solutions, telephony, cloud VoIP solutions and internet/voice carrier services. We have a great company culture, collaborative team environment and offer competitive pay and benefits! The Systems Engineer is responsible for analysis, design and support of all physical infrastructure equipment and software related to the clients’ network and server/storage environments. The successful candidate will possess a strong client focus with the ability to communicate technical concepts with clients across all knowledge levels in a positive, clear, and concise manner.

Requirements

Bachelor’s degree, preferably in Computer Science, or Information Systems (or related degree/equivalent combination of work experience).
Professional IT certifications.
7+ years of administrative support experience.
Troubleshooting and resolving technical issues involving server applications such as Active Directory, DNS, DHCP, IIS, group policies, etc.
Troubleshooting and resolving technical issues involving Microsoft’s core business applications (Exchange, SQL, etc.) and operating systems (servers and desktops) as well as line of business applications.
Knowledge of remote access solutions including VPN, Terminal Services, and Citrix.
Experience with MS Azure, EntraID, M365, and O365.
Experience with SharePoint and Teams.
Advanced technical support and the ability to troubleshoot at the network level: WAN and LAN connectivity, Layer 2/3 switching, routers, firewalls, and security.
Advanced understanding of operating systems, business applications, printing systems, and network systems.
Experience with VMware up to version 8.0

Nice To Haves

Robust problem solving, and analytical skills.
Self-motivated with the ability to work in a fast-moving environment.
Ability to work in a team and communicate effectively.

Responsibilities

Designs system configuration, determines hardware, software and functional specifications, and performs system installations.
Provides advanced technical support, troubleshooting and maintenance.
Troubleshoots malfunctions of client’s network hardware and software applications, resolves operational issues and documents network problems and resolutions
Makes recommendations to clients regarding systems or procedural improvements
Reviews engineering deliverables and initiates appropriate corrective actions
Collaborates with Sales to provide strategic direction to our clients