Systems Engineer – Intune & Mobile Device Management (VA ESOM) (Onsite)

Kentro•City of Albany, NY

1d•$114,000 - $124,000•Onsite

About The Position

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is seeking a highly skilled Systems Engineer to support our government client and help shape the future of enterprise mobility within a rapidly evolving endpoint landscape. In this role, you will design, implement, and optimize Intune and mobile device management capabilities that ensure devices across the agency remain secure, compliant, and consistently configured. You will play a key role in advancing automation, establishing scalable mobile baselines, and strengthening the agency’s ability to manage a diverse, growing endpoint ecosystem. As a Systems Engineer focused on Intune and mobile device management, you will help deliver secure, scalable, and consistent device management across the agency’s enterprise. You will establish and maintain mobile device baselines, ensure compliance with agency standards, and support a diverse endpoint environment as part of the broader Endpoint Engineering team.

Requirements

Bachelor’s degree in a related technical or business field
5+ years of hands-on experience with Microsoft Intune, Endpoint Manager, and enterprise mobile device management
Strong understanding of device compliance frameworks, configuration baselines, security policies, and OS hardening practices
Experience managing secure configurations across Windows, macOS, iOS, and Android platforms
Proficiency in hybrid identity, Azure AD, configuration profiles, compliance policies, and mobile security controls
Experience with device compliance reporting and monitoring within Azure AD and related tools
Ability to troubleshoot complex issues across configuration, identity, networking, and policy interactions
Experience developing documentation, standards, and operational procedures
US Citizen or Green card holder
Willing and able to obtain and maintain Public Trust Clearance
Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Responsibilities

Support the development, implementation, and maintenance of mobile device baselines across Windows, macOS, iOS, and Android platforms
Configure and manage devices using Microsoft Intune and Endpoint Manager to ensure consistency and compliance across the enterprise
Implement and maintain device compliance policies, configuration profiles, and security baselines
Partner with security and identity teams to align device configurations with enterprise security requirements and OS hardening standards
Monitor device compliance and health, leveraging reporting tools to identify and address gaps or risks
Troubleshoot complex issues across device configuration, identity (Azure AD), networking, and policy enforcement
Support lifecycle activities including device enrollment, configuration updates, patching, and decommissioning
Develop and maintain documentation, including standard operating procedures (SOPs), configuration standards, and knowledge articles
Contribute to continuous improvement efforts to enhance device management processes, automation, and reporting
Provide regular updates on device compliance posture, baseline adherence, and configuration status across the environment
Deliver reporting on key metrics, including compliance trends, policy effectiveness, and remediation efforts
Support leadership with clear, actionable insights into risks, gaps, and opportunities for improvement in the mobile device ecosystem
Maintain accurate and up-to-date documentation to support transparency, audit readiness, and operational consistency

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.
Reimbursement amounts may fluctuate due to IRS limitations.
We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking.
We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard.
Kentro is committed to incorporating fun into every day.
We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations.
In alignment with our commitment to our communities, we also host and attend charity galas/events.
We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.