Mobile Device Management Specialist

Rumpke Waste & Recycling•Colerain Township, OH

About The Position

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! We are seeking a technically skilled and detail-oriented Mobile Device Specialist to manage the administration, security, and lifecycle of our enterprise mobile device environment. This role will own the mobile endpoint platform, oversee device deployments and refresh projects, and ensure secure, cost-effective mobile operations across the organization.

Requirements

Strong expertise in MDM/EMM platforms (Intune, Workspace ONE, MobileIron, etc.) and mobile OS ecosystems (iOS, Android)
Solid understanding of mobile security practices, including device encryption, compliance policies, and data loss prevention
Experience administering carrier services, billing management, and device procurement
Strong troubleshooting skills with mobile hardware, operating systems, and enterprise applications
Familiarity with identity and access management (IAM) systems, directory services (e.g., Azure AD/Active Directory), and enterprise security tools
Excellent documentation skills and the ability to communicate technical information effectively
3 yrs hands-on experience managing enterprise mobile devices and platforms in a corporate IT environment
Strong expertise in MDM/EMM platforms (Intune, Workspace ONE, MobileIron, etc.) and mobile OS ecosystems (iOS, Android)
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language

Nice To Haves

Experience with scripting or automation for device management (e.g., PowerShell, API integrations), preferred
Knowledge of regulatory compliance requirements (e.g., HIPAA, GDPR) as they relate to mobile devices, preferred
Previous experience leading mobile device refreshes, migrations, or enterprise-scale deployments, preferred

Responsibilities

Administer, configure, and support the organization’s Mobile Device Management (MDM) / Enterprise Mobility Management (EMM) platform (e.g., Microsoft Intune, VMware Workspace ONE, MobileIron, etc.)
Manage the lifecycle of mobile devices (smartphones, tablets, and cellular-enabled endpoints), including provisioning, enrollment, deployment, updates, and retirement
Monitor and enforce compliance with mobile security policies, encryption, patching, and app management standards
Lead device refresh and large-scale deployment projects, including testing, rollout planning, and user migration
Troubleshoot and resolve technical issues related to device connectivity, applications, and carrier services
Maintain accurate billing records, allocating costs to appropriate cost centers, and monitor usage for anomalies or overages
Evaluate and manage vendor and carrier relationships to ensure service quality, negotiate contracts, and identify cost-saving opportunities
Collaborate with IT security and infrastructure teams to integrate mobile platforms with identity, access, and security frameworks (e.g., MFA, conditional access, SSO)
Develop and maintain technical documentation, runbooks, and end-user knowledge base materials
Other duties as assigned