Systems Engineer II

Mass General Brigham • Somerville, MA

1d • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Systems Engineer II will design, develop, maintain, and support Epic Client Application infrastructure that includes network, hardware, database, and/or system software components. Job Summary Summary Implement, maintain, and support Epic Client Application platforms comprising software, networks, hardware, and databases. Responsible for the implementation and support of technical solutions, including platform systems that require critical aspects of infrastructure, network, application, database, and security frameworks.

Requirements

• Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study preferred.
• Prior related professional experience as an Epic Client Systems Administrator or related Web Server Administration position of 3-5 years experience required.
• Proficient in administering Epic systems and platforms.
• Solid understanding of networking concepts, firewalls, and load balancers.
• Solid scripting and automation skills to streamline operational tasks.
• Intermediate understanding of data structure and database management systems.
• Ability to analyze and troubleshoot complex system and application issues.
• Experience with system monitoring tools and interpreting performance data.
• Understanding of system security concepts and the implementation of security-leading practices.
• Effective collaboration and communication skills across technical and non-technical teams.

Nice To Haves

• Epic Client Systems Administration Certification preferred.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and hybrid environments.

Responsibilities

• Manage day-to-day operations of enterprise platforms, including applications, servers, storage, and networked services.
• Monitor and optimize platform performance, availability, and capacity.
• Troubleshoot and resolve complex platform issues across multiple environments.
• Develop and maintain automation scripts and tools to improve operational efficiency.
• Contribute to the design and implementation of new platforms and services.
• Participate in platform upgrades, migrations, and patch management.
• Support security hardening and vulnerability remediation efforts.
• Collaborate with cross-functional teams to support business and technical projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level