Systems Engineer I, CIRC

University of RochesterCity of Rochester, NY

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Responsibilities: Assists in the management and administration of advanced on-premise and cloud-based computing, networking, and storage for research. In addition to administering servers and virtual systems, assists in the management of advanced computing architectures, such as high performance computing systems and accelerators, specialized high-speed network technology, and massive parallel file systems engineered for high-volume and high-velocity data for research. Assists in the design, setup, and maintenance of a University-wide research computing infrastructure, including monitoring and security. Assists with communications regarding advanced research technology solutions with faculty from several departments, centers, and schools. ESSENTIAL FUNCTIONS Assists with the analysis of research use case requirements, designs solutions, and deploys on premise or cloud based advanced infrastructure for University-wide research computing involving application areas of existing and emerging areas of high performance computing, including artificial intelligence, big data, modeling, and simulation. Assists with the design, development, deployment, and maintenance of systems that require creative assembly of specialized computing, advanced network and parallel file system infrastructure. Leverages specialized infrastructure to deploy research computing solutions that are typically unconventional or unorthodox in traditional information technology environments. Provides assistance to proactive performance monitoring of high performance computing and supporting resources, including the analysis, alerting, reporting, and tuning of computational accelerators, high-bandwidth and low-latency networks, parallel file systems, and scheduling/resource management software. Assists with capacity analysis, maintenance and troubleshooting activities for advanced infrastructure in the research computing environment. Thinks creatively to respond to performance issues, system errors, and maintenance that are outside of standard information technology process controls and procedures. Assists with creation, review, and maintenance of technical documentation, including solution designs and reference guides for institutional-wide research computing infrastructure. Prepares necessary paperwork and documentation to ensure compliance to federal funding agency standards and procedures. Participates in discussions of new products and services to enhance the delivery of research computing infrastructure; engages vendors as appropriate. Maintains a broad knowledge of advanced technology, specialized equipment, and security and research compliance requirements. Remains mindful and vigilant of risks to the research enterprise while consulting with faculty, performing work, and planning activities. Other duties as assigned.

Requirements

  • High School diploma or equivalent and 3 years of related experience required
  • Ability to interact with faculty and staff, as appropriate, to communicate, and to process communications from others on technical change and research computing recommendations required
  • Ability to provide on-call support as required, and ability to perform after-hours and weekend maintenance and implementation activities required
  • Ability to travel to and from Data Center facilities required
  • Strong scripting skills, as well as excellent verbal and written communications skills required

Nice To Haves

  • Bachelor's degree in related discipline such as Computer Science, Business, Data Science, Engineering preferred
  • Or equivalent combination of education and experience
  • Experience in higher education field and/or a healthcare environment preferred
  • Knowledge of high performance computing hardware and software, as well as knowledge of research networking and research storage solutions required

Responsibilities

  • Assists in the management and administration of advanced on-premise and cloud-based computing, networking, and storage for research.
  • Assists in the design, setup, and maintenance of a University-wide research computing infrastructure, including monitoring and security.
  • Assists with communications regarding advanced research technology solutions with faculty from several departments, centers, and schools.
  • Assists with the analysis of research use case requirements, designs solutions, and deploys on premise or cloud based advanced infrastructure for University-wide research computing involving application areas of existing and emerging areas of high performance computing, including artificial intelligence, big data, modeling, and simulation.
  • Assists with the design, development, deployment, and maintenance of systems that require creative assembly of specialized computing, advanced network and parallel file system infrastructure.
  • Leverages specialized infrastructure to deploy research computing solutions that are typically unconventional or unorthodox in traditional information technology environments.
  • Provides assistance to proactive performance monitoring of high performance computing and supporting resources, including the analysis, alerting, reporting, and tuning of computational accelerators, high-bandwidth and low-latency networks, parallel file systems, and scheduling/resource management software.
  • Assists with capacity analysis, maintenance and troubleshooting activities for advanced infrastructure in the research computing environment.
  • Thinks creatively to respond to performance issues, system errors, and maintenance that are outside of standard information technology process controls and procedures.
  • Assists with creation, review, and maintenance of technical documentation, including solution designs and reference guides for institutional-wide research computing infrastructure.
  • Prepares necessary paperwork and documentation to ensure compliance to federal funding agency standards and procedures.
  • Participates in discussions of new products and services to enhance the delivery of research computing infrastructure; engages vendors as appropriate.
  • Maintains a broad knowledge of advanced technology, specialized equipment, and security and research compliance requirements.
  • Remains mindful and vigilant of risks to the research enterprise while consulting with faculty, performing work, and planning activities.
  • Other duties as assigned.
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