Systems Engineer, Cloud

ASCENDING
1dRemote

About The Position

We are looking for a motivated Cloud Platform Administrator to manage and optimize our enterprise collaboration ecosystems. In this role, you will serve as a key technical resource for Microsoft 365 and Google Workspace, ensuring these platforms remain secure, efficient, and user-friendly. Working alongside senior engineers, you will bridge the gap between high-level cloud architecture and day-to-day operational excellence.

Requirements

  • Experience: 2+ years in Systems Administration or Cloud Engineering roles.
  • Platform Expertise: Hands-on experience as an administrator for SharePoint Online, Microsoft Teams, or the broader M365 suite.
  • Technical Skills: Proficiency in PowerShell for cloud service automation is required.
  • Education: Bachelor’s degree in IT, Computer Science, or a related field.
  • Soft Skills: Exceptional documentation habits and the ability to communicate technical changes to non-technical stakeholders.

Nice To Haves

  • Experience managing Google Workspace in a corporate environment.
  • Familiarity with Oracle Cloud (OCI) environments.
  • Experience with Identity and Access Management (IAM) protocols.

Responsibilities

  • Multi-SaaS Platform Administration: Execute core administration for Microsoft 365 (SharePoint, Teams) and Google Workspace, managing site structures, permissions, and service configurations.
  • Manage the full user lifecycle, including automated provisioning/deprovisioning, license optimization, and identity management.
  • Act as a Tier 2/3 escalation point for complex collaboration, file-sharing, and access-related issues.
  • Automation & DevOps: Develop and deploy PowerShell scripts to automate repetitive administrative tasks and monitor cloud resource health.
  • (Preferred) Utilize GAM (Google Apps Manager) scripting to streamline Google Workspace management.
  • Maintain and refine automated workflows for employee onboarding and offboarding.
  • Governance, Security & Documentation: Partner with senior leadership to implement best practices for Data Loss Prevention (DLP), Conditional Access, and overall cloud governance.
  • Draft enterprise-wide communications for platform updates and manage formal Change Control requests to ensure system stability.
  • Author and maintain technical "Runbooks," standard operating procedures (SOPs), and configuration logs.
  • Performance & Reliability: Proactively monitor platform performance, usage trends, and security logs across both Microsoft and Google environments.
  • Support ongoing infrastructure improvements, including patches, configuration hardening, and reliability testing.
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