Systems Engineer 1

BMC Software•Boston, MA

About The Position

POSITION SUMMARY: Is responsible for managing the planning, coordination, configuration, installation, and management of all network servers and related client services within the enterprise to meet business requirements. Designs and implements enterprise servers, including infrastructure and mission-critical applications. Has key responsibility for the identification and resolution of hardware and software technical problems and malfunctions related to network enterprise infrastructure and related all related servers. Makes decisions that are critical in the areas of throughput analysis, problem solving, and server infrastructure planning, with the potential to affect the successful execution of business transactions. Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop. Ensures a stable performance environment for the enterprise systems. Participates in various IT projects intended to continually improve/upgrade the enterprise servers. Position: Systems Engineer 1 Department: Tech Support Schedule: Full Time

Requirements

Bachelor's degree in Computer Science, Engineering, or equivalent combination of education and/or related experience
Minimum five years experience in Microsoft NT configuration, design and analytical work, and related experience in mission-critical enterprise server environments performing network engineering (hardware and software), and designing, planning, and implementing servers and infrastructure using the latest technology
Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines
Excellent technical knowledge and aptitude in the areas of networks, network topologies, PC workstations (configuration and connectivity), network file servers, applicable software, and troubleshooting techniques
Strong customer service and communications skills
Good judgment and analytical skills; strong follow-up and organizational skills
Understanding of the enterprise business and business processes; ability to anticipate future network requirements, and research and analyze emerging technologies
Strong interpersonal skills with all levels of employees and the ability to present and explain technical information to diverse audiences
Demonstrated knowledge of the following technical knowledge/skills are mandatory, including from among the following: Hardware: Dell PowerEdge Servers Operating Systems: Windows Server 2012/2016/2019/2022/2025, Standard/Enterprise versions, 32bit/64bit/R2. Technologies: VMware vSphere 7 and higher, , Microsoft SQL Server, SCCM, SCOM Network: TCP/IP, Routing, General Knowledge to assist in identifying and troubleshooting issues

Nice To Haves

Master's degree is desirable.
Knowledge of Managed File Transfer systems and RightFax software is preferred

Responsibilities

managing the planning, coordination, configuration, installation, and management of all network servers and related client services within the enterprise to meet business requirements
Designs and implements enterprise servers, including infrastructure and mission-critical applications
Has key responsibility for the identification and resolution of hardware and software technical problems and malfunctions related to network enterprise infrastructure and related all related servers
Makes decisions that are critical in the areas of throughput analysis, problem solving, and server infrastructure planning, with the potential to affect the successful execution of business transactions
Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop
Ensures a stable performance environment for the enterprise systems
Participates in various IT projects intended to continually improve/upgrade the enterprise servers