Systems Development Manager, Client Engineering

Amazon • Seattle, WA

21d

About The Position

Are you ready to lead one of technology's largest device management operations, overseeing more than 1M+ devices globally? The Client Engineering team seeks a Systems Development Manager to spearhead our DevOps initiatives for Amazon's fleet management technologies. Our team owns the global Client Management Systems, Application infrastructure, and Collaboration tools across Amazon. We build sophisticated multi-platform solutions that enhance user experience while maintaining rigorous security standards.

We're specifically seeking a Systems Development Manager with deep expertise in MacOS\Linux infrastructure and development. As we leverage AWS products to transform traditional enterprise tools and services at scale, your background in automating large-scale Windows infrastructure deployments will be crucial. In this role, you'll lead a team of senior engineers who manage Amazon's global endpoint fleet, directing all aspects of Windows endpoint management from imaging and provisioning to patching and compliance maintenance. You'll implement DevOps patterns using both AWS native services and third-party solutions while maintaining our high security standards.

As a key leader in this space, you'll influence the building, automation, and operation of Amazon's current and next-generation fleet management technologies. You'll work with our distributed endpoint infrastructure globally, making architectural decisions that impact millions of devices. This role offers a unique opportunity to shape the future of endpoint management at one of the world's largest technology companies while leading a team of experienced engineers dedicated to delivering exceptional results for our customers.

Requirements

• 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience
• 5+ years of managing system or software development teams experience
• 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
• Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization
• Experience in managing system or software development teams
• Experience (hands-on) in systems engineering and administrative work in networking, storage systems, and operating systems
• Experience in agile software development methodology

Nice To Haves

• Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
• Experience with AWS platforms, services, and design patterns

Responsibilities

• Lead and manage a team that drives organizational standards for operational excellence and resiliency.
• Establish strong relationships with internal and external partners and peer stakeholders to understand and meet their needs while operating existing systems at a high level of Operational Excellence.
• Lead the team thru large scale incident management/escalations to resolve outages and communicate with a global audience and senior leadership.
• Develop and maintain a culture of innovation and operational excellence in the teams.
• Manage the design and development of next generation platform orchestration and automation.
• Hiring, developing, and retaining a world class engineering team that meets Amazon’s high bar.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager