Systems Architect

TSI Incorporated•Shoreview, MN

26d•$120,000 - $130,000

About The Position

Do you want to help to make the world a better place? Join our team! At TSI our vision is to create a better world by helping to protect people, products and the environment. We are proud of the wide range of solutions we provide that solve our customer's problems around the world. From helping to ensure worker safety and understanding air quality to supporting complex highly technical industries such as pharmaceuticals manufacturing, semiconductor, and research customers, TSI employees are part of something special with a purpose. Enterprise Systems Architect at TSI We are seeking an Enterprise Systems Architect with proven expertise in ServiceNow deployment and management and ERP integration. The ideal candidate will serve as a key technical leader, responsible for designing, implementing, and maintaining enterprise systems that enable operational efficiency and strategic business transformation. This role requires not only deep technical ability but also strong process analysis, workshop facilitation, and cross-functional communication skills, ensuring alignment between technology solutions and business goals across finance, HR, sales, and marketing functions.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
5+ years of hands-on experience managing and developing on ServiceNow (ServiceNow Certified)
SAP Certified with strong experience in ECC6 and S/4HANA migration, integration, and support
Demonstrated experience in process workshopping, system design, development, testing, and CI/CD implementation
Strong communication and stakeholder management skills across business, finance, HR, sales, and marketing teams
Proven experience integrating systems using APIs, middleware (MuleSoft, Dell Boomi, etc.), or ETL tools
Solid understanding of Agile methodologies, including sprint planning, backlog refinement, and iterative delivery
Excellent problem-solving, analytical, and documentation skills
Familiarity with ITIL processes, change management, and enterprise service management frameworks

Nice To Haves

Master's degree in Information Systems, Computer Engineering, or related field
Experience working with cloud platforms (AWS, Azure, GCP)
Background in enterprise automation, orchestration, and DevOps pipelines
Exposure to data governance, security, and compliance best practices
Strong ability to translate technical information for non-technical stakeholders

Responsibilities

Lead end-to-end ServiceNow lifecycle management, including deployment, configuration, customization, workflow automation, and upgrades
Facilitate process workshops with stakeholders to analyze current workflows, identify optimization opportunities, and document future-state designs
Lead the design, development, testing, and deployment of solutions, integrating ServiceNow, SAP, and other enterprise platforms
Implement and manage CI/CD pipelines to streamline application delivery, testing automation, and release management
Ensure systems are aligned with IT governance, compliance, and security frameworks
Collaborate closely with cross-functional teams (finance, HR, sales, marketing, operations) to translate business needs into scalable technical solutions
Provide technical leadership, mentorship, and best practice guidance for junior team members and project teams
Actively contribute to Agile ceremonies and continuous improvement initiatives
Serve as a trusted technology advisor to business and IT leadership on enterprise systems architecture and roadmap planning

Benefits

Health Insurance: Comprehensive medical, dental, and vision coverage.
Retirement Plan: 401(k) with company match.
Paid Time Off Program: Paid time off, paid holidays, and paid floating holidays.
Other Benefits: Life insurance, employee assistance program (EAP), and professional development opportunities.

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