Systems and Infrastructure Engineer III- Audio Visual Systems

Wal-Mart•Bentonville, AR

41d•$80,000 - $155,000•Onsite

About The Position

We are seeking a highly skilled Systems and Infrastructure Engineer III to join our team, responsible for providing operational support and maintenance of conference room technology across the US Central Region, as well as assisting with global conference technology operations. This role will also focus on server management, telemetry administration, product growth, and ServiceNow maintenance and integrations. About Team: Our team is focused on developing a streamlined, dependable company that includes service operations and technology solutions for Finance, People, and Associate Digital Experience (ADE). We also provide a variety of services such as procurement, supplier portfolio management, merchandising master data, and analytics. From developing HR chatbots and virtual assistants to creating invoice solutions and facilitating legal changes, we help drive efficiency across Walmart globally. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

Requirements

Comprehensive understanding of how Unified Video communications function and operate over an enterprise network.
IP and Network knowledge
Good communication skills
Customer service attitude
Minimum: Avixa CTS certification. CTS-I or CTS-D a plus
2 years experience in A/V integrations
Bachelors degree in Computer Science, Engineering or related discipline
Minimum: 2 years' experience in Enterprise communications as a vendor or in a corporate position or Minimum 2 years' working for AV Integrator as Field Engineer.
Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years'experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 3 years' experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization related technologies.
Option 3: CTS Certification

Nice To Haves

Master's degree in computer science, computer engineering, information systems, information technology, or related area
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Provide operational support and maintenance of conference room technology across the US Central Region, ensuring seamless functionality and minimal downtime.
Assist with global conference technology operations, collaborating with cross-functional teams to ensure consistent and high-quality service.
Manage servers, including monitoring, troubleshooting, and maintenance to ensure optimal performance and availability.
Administer telemetry systems, collecting and analyzing data to inform product growth and improvement initiatives.
Contribute to the growth and development of conference technology products, working closely with product owners and stakeholders.
Maintain and integrate ServiceNow, ensuring efficient incident management and problem resolution.
Collaborate with other teams to identify and implement process improvements, ensuring alignment with business objectives.
Stay up-to-date with industry trends and emerging technologies, applying knowledge to drive innovation and improvement.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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