Systems Administrator

General Dynamics Information TechnologyAnnapolis Junction, MD
Onsite

About The Position

SYSTEMS ADMINISTRATOR Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator and build an impactful career, while collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Systems Administrator, the work you’ll do at GDIT will be impactful to the mission. You will play a crucial role in providing support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. ● Manage IT system infrastructure and any processes related to these systems ● Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. ● Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems ● Provide support for the escalation and communication of status to agency management and internal customers ● Provide support for the dispatch system and hardware problems and remain involved in the resolution process WHAT YOU’LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Systems Administrator must have:

Requirements

  • Education: Bachelor of Arts/Bachelor of Science
  • Experience: 10+ years of related experience
  • Technical skills: VMWare; Linux/Windows OS
  • Security clearance level: TS/SCI w/Poly
  • US citizenship required
  • DoD approved 8570 IAT Level II Baseline Certification (CWIP) with valid OS and CE certifications
  • Role requirements: Ability to manage the daily activities of configuration and operation of IT systems Ability to optimize system operations and resource utilization, and perform system capacity analysis and planning Configuration and management of UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Responsibilities

  • Manage IT system infrastructure and any processes related to these systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Provide support for the dispatch system and hardware problems and remain involved in the resolution process

Benefits

  • Growth: AI-powered career tool that identifies career steps and learning opportunities
  • Support: An internal mobility team focused on helping you achieve your career goals
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
  • Community: Award-winning culture of innovation and a military-friendly workplace
  • Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
  • To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
  • We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
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