Systems Administrator

PURVIS • Middletown, RI

19h • Onsite

About The Position

PURVIS Systems is a technology solutions partner that develops, implements and maintains mission-critical solutions for federal and local governments. As a member of the IT department reporting to the IT Manager, the Systems Administrator provides on-site support for hardware and software issues. This role demands a technically strong, detail-oriented professional who takes ownership of IT support requests, contributes to documentation and policy, and delivers excellent customer service in a fast-paced environment.

Requirements

• Associate’s degree in Information Technology, Computer Science, or a related field (required)
• Proficiency with Microsoft productivity tools: Outlook, Excel, Word.
• Minimum 3 years of IT infrastructure and support experience, including: Microsoft Windows Server 2012 through 2025 — administration and configuration, Windows 11 desktop and laptop configuration, deployment, and troubleshooting, Standard network protocols — working knowledge required, Microsoft Entra ID (Azure AD), Microsoft Intune, and Microsoft 365, Office 365 applications: Teams, Outlook, Office suite, Microsoft Azure cloud platform, NIST 800-171, CMMC
• Excellent telephone, written, and verbal communication and customer service skills
• Strong troubleshooting and problem-solving skills with meticulous attention to detail
• Ability to work effectively both independently and as part of a team
• Demonstrated knowledge of IT security principles and practices
• Ability to manage multiple priorities simultaneously
• Ability to work a modified, flexible, or extended schedule when required.
• Candidate must have or be able to obtain a government security clearance to the level of Secret.

Nice To Haves

• Bachelor’s degree in a related field from an accredited institution (preferred)
• Security certifications (e.g., CompTIA Security+, or similar) a plus
• Experience working within a military or federal government environment a plus
• Administration experience with iOS, Android, Linux, and/or databases a plus
• System deployments; STIGS experience (a plus)

Responsibilities

• Troubleshoot and resolve IT issues for Windows 11 desktops and laptops; re-image devices per baseline configuration standards
• Support mobile device troubleshooting and setup, including iOS and MiFi devices
• Provide support for printers, scanners, and miscellaneous peripheral IT devices
• Apply patches to software classified as above-baseline
• Administer and troubleshoot user environments using Microsoft Entra ID, Microsoft Intune, Azure and Microsoft 365
• Log and resolve incidents within an IT ticketing system
• Maintain asset and configuration databases to reflect hardware lifecycle changes
• Collaborate with internal teams to escalate and resolve complex issues
• Assist with new user setup, onboarding, and end-user training as needed
• Contribute to IT policy, procedure, and knowledge base documentation
• Handle confidential information with discretion and professionalism
• Lift or move equipment up to 50 lbs. as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees