Systems Administrator

Dinsmore & Shohl LLP•Cincinnati, OH

12d•Onsite

About The Position

The Systems Administrator position is to provide technical support for the management and maintenance of the software and hardware infrastructure of the firm’s computer network systems. Monitor, maintain, analyze, troubleshoot, and repair server hardware and software. This position actively participates in the Disaster Recovery/Business Continuity initiatives to ensure critical data and email is available according to internal SLA. This position will be responsible for creation and management of Active Directory accounts and managing the data for incoming and outgoing Attorneys. The position also provides support for all firm servers, blade centers, storage, and installed software, including Operating Systems. Document, maintain, upgrade, or replace hardware and software systems according to the firm's policies and procedures. Facilitate escalation of problems, issues, and requests to other IT Department roles as necessary. Participate in and contribute to various IT Department projects and initiatives. Maintain positive contact with attorneys, staff, and clients and observe confidentiality in all firm and client matters.

Requirements

5+ years’ experience in Microsoft Windows environments with current skills in Windows Server platforms
Experience with or the ability to achieve expert level knowledge of Microsoft virtualization technologies that include Hyper-V in a blade center environment
Understanding of Exchange 2016 in a DAG environment with load balancing
In-depth knowledge of Powershell 3.0 as well as common commands to support AD and Exchange
Moderate level of VB Script
Experience utilizing standard toolsets to monitor and review infrastructure systems
Experience auditing and reviewing data to identify potential security risks
Minimum of 4 years’ experience supporting system infrastructure hardware and Windows Server operating systems and Microsoft Exchange
Understanding of Active Directory and organization that include, but not limited to sites, OUs, containers, GPOs, policies and preferences
General knowledge and troubleshooting of DNS, DHCP, Static IPs, subnetting, APIPA
Ability to effectively prioritize and execute plans in a high-pressure environment with minimal supervision
Ability to design and implement projects in conjunction with co-workers and/or outside contractors and vendors
Strong Interpersonal skills necessary to communicate technical issues to a non-technical audience in a professional manner
Strong analytical and problem-solving skills.
Willingness to work extended hours, nights and weekends when necessary.
Ability to transport, install, and maintain equipment, including computers, printers, and monitors. This requires occasional transportation of devices in excess of 50 lbs, and lying, stooping and bending to fully install various pieces of equipment.

Nice To Haves

Bachelor’s Degree in a related technical field preferred or an Associate’s Degree with 5 years of related technical positions; preferential consideration to candidates with Microsoft, CompTia or Cisco certifications
Strong analytical skills
Ability to work in a fast-paced environment

Responsibilities

Participate in monitoring of all computer infrastructure systems to ensure maximum up time
Responsible for ensuring AD user accounts are consistently created and maintained through the new hire and user termination process
Support for onboarding and off boarding process including setup and termination of accounts
Responsible for export and ingestion of data and email for incoming and leaving attorneys; this includes obtaining the necessary approvals and delivery according to firm policies
Support and maintenance of the firm’s email infrastructure
Troubleshoot problems associated with any server hardware, software, peripherals, and network connectivity; determine necessary repair, modifications, and testing of such system.
Performs server installations, upgrades, and migrations; perform system setup procedures on; perform configuration changes and software installs
Escalate problems to proper channels to ensure corrective action is taken to achieve maximum results in minimal time
Continually seek methods to maintain and modify appropriate security measures as needed for the firm
Ensure physical inventory and configuration documentation of servers, storage, network devices, and related equipment is accurate and continually updated
Create and modify VB and Powershell scripts for both AD and Exchange
Actively monitor server and Exchange performance
Administer third party products that integrate and/or are part of the overall toolset used in areas of responsibility
Participate in ongoing monthly patch maintenance and serve upgrades
Demonstrate teamwork by engaging in discussions with co-workers and promote a team environment where co-workers can collaborate to provide effective problem-resolution
Demonstrate initiative by contributing new ideas, being self-motivated, and obtaining/maintaining a working knowledge of relevant areas
Stay current on technological trends and make recommendations appropriate to the firm’s environment and business requirements
Demonstrate organizational skills and effective use of time; plan and prioritize daily work and managing time to ensure work is timely and efficiently completed
Maintain updated documentation of all systems in written technical form and visual media
Demonstrate flexibility and a willingness to adjust to changes in job requirements and scheduling
Be present and prepared for work as scheduled, use time off policies appropriately, and schedule lunch and breaks according to department needs
Utilize firm procedures and resources appropriately to ensure efficient delivery of work product
Perform other duties, responsibilities and/or special projects, as assigned