Systems Administrator, Technology Operations

Wal-Mart • Irvine, CA

45d • $60,000 - $143,000 • Onsite

About The Position

VIZIO's Information Technology team is seeking a System Administrator to join their growing team. The successful candidate will have the opportunity to work in a Hybrid Cloud and On-Premise environment Jira, Confluence, Jira Service Management and the rest of the Atlassian Cloud suite in the organization. The Atlassian Administrator will report to the Manager, IT Operations and provide support to multiple VIZIO teams.

Requirements

• Minimum High School diploma.
• You have 1+ years of related work experience.
• Experience working with Microsoft 365 Admin Center.
• Experience administering Microsoft Active Directory and Azure Active Directory.
• You are a self-starter that thrives in a fast-paced, yet at times, ambiguous environment.
• You are a hard-working team player, with a "no task is too small" attitude.
• You are a creative problem-solver who digs into root causes analytically, instead of relying on intuition.
• You have excellent written and verbal communication skills. Ability to tell complex stories simply and adapt to questions, rather than just presenting information.
• You need to be both creative and innovating in finding solutions for various teams within the organization while adhering to industry best practices.
• You possess a high attention to detail.

Nice To Haves

• Call Center, Information Technology, Programming Language - HyperText Markup Language (HTML), Research Analytics, Using intermediate to advanced functionality of Microsoft Excel (for example, pivot tables and basic macros), Using SAP and Ariba to access and review contracts, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Assist users with support requests via JSM ticketing system.
• Work with members of VIZIO's IT team and staff at all VIZIO's offices.
• Handle user accounts and groups via Active Directory and MS Entra.
• Email troubleshooting for Mimecast and Exchange online.
• SaaS Applications Licensing & Access.
• AV & Telecom Administration for Genesys Cloud, Poly, Carousel Cloud and Neat.
• Support SOX compliance through reporting and access audits (e.g., Azure roles, AD admin groups).
• Develop, implement and contribute to IT documentation and Knowledge Base articles.
• Take ownership of L3 tickets that may need elevated support outside of the Deskside Administrators.
• Respond to system alerts, outages and service requests as needed.
• Other duties as assigned.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees