Systems Administrator & Support Specialist (National Law Firm)

kay search group•Garden City, NY

6d•$100,000•Onsite

About The Position

A nationally recognized U.S.-based law firm is seeking a Systems Administrator to support and secure the firm’s technology environment. This role combines hands-on systems administration with front-line helpdesk support for attorneys, paralegals, and staff in a fast-paced, deadline-driven legal setting. The ideal candidate will ensure system reliability, security, and responsiveness while delivering high-level, client-focused technical support. This is an excellent opportunity to join a collaborative firm that values growth, initiative, and long-term career development.

Requirements

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent hands-on experience
2–4 years of experience in systems administration and/or IT helpdesk support, preferably within a law firm or professional services environment
Strong knowledge of Windows Server, Microsoft 365, Active Directory, and core networking concepts including DNS, DHCP, VPNs, and firewalls
Proven ability to deliver high-quality technical support to demanding users in a deadline-driven environment
Excellent communication, customer service, and technical documentation skills
Ability to manage multiple priorities independently while maintaining attention to detail

Responsibilities

Administer and support core law firm systems, including document management, time and billing, and related legal applications
Maintain and troubleshoot Windows servers, user workstations, printers, and network devices to ensure continuous availability
Provide Tier 1–2 helpdesk support to attorneys and staff via in-person, phone, and remote channels
Manage user accounts, security groups, and permissions within Active Directory and Microsoft 365
Assist with onboarding and offboarding of legal staff, including hardware setup, account provisioning, access controls, and user training
Deploy software updates, patches, and system enhancements in coordination with firm leadership
Maintain IT documentation, asset inventories, and license tracking while supporting disaster recovery initiatives