Systems Administrator, Remote Field Services - Manville

Carvana•Manville, NJ

44d•Onsite

About The Position

We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.

Requirements

High School Diploma or equivalent
Valid and current driver's license.
Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.
Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images.
Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra).
Experience working with Meraki Security Appliances.
Experience with all major types of mobile devices (iOS, Android, Windows).
An understanding of enterprise network environments .
Basic knowledge and troubleshooting skills for IP Phones.
Experience with G-Suite including Gmail, Calendar, and Drive.
Intermediate skills supporting MS Office suite, especially Outlook and Office 365.
Experience with troubleshooting AV equipment such as HD TVs or Projectors.
4-6 years of IT experience in fast-paced environments

Nice To Haves

Project management experience is a plus.

Responsibilities

Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV).
Communicate with internal and external users and vendors on project timeline and completions.
Deal with anything that is powered (wired or wireless)
When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users.
Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves.
Document solutions to new problems and share them with the rest of the team.
Monitoring system performance to ensure everything runs smoothly and securely.
Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security.
Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices.
Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms.
Participate in hardware refresh project assigned to Carvana locations
Participate in providing internal business support by resolving escalation requests and provide technical support when requested.
Diagnosing and resolving hardware, software, networking, and system issues when they arise.
Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA.
Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.
Maintain inventory for all infrastructure related hardware in the Carvana inventory System.
Document solutions for new problems in Jira.
Ability to participate in an on-call rotation and after hours work when needed

Benefits

Full-Time Salary Position with a competitive salary.
Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skillset and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
A seat in one of the fastest-growing companies in the country.

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