Systems Administrator II

Earthscope Consortium, Inc.•Washington, DC

3d•$109,000 - $120,000•Remote

About The Position

The System Administrator II is responsible for managing a variety of systems administration work such as infrastructure, application, storage, network, backup management, user support, and production/development environments. Specifically, this will include support for Unix/MacOs/Linux, Microsoft and AWS environments. The incumbent will provide support to end-users and to development and production environments. They will understand storage arrays, network file systems, network routing and virtual environments. The incumbent is responsible for the planning, maintenance, and operation of the enterprise cloud infrastructure. The incumbent will operate with moderate supervision from the Engineering Manager and higher-level System Administrators to apply well-proven techniques with some technical risk.

Requirements

PhD degree in geoscience, computer science, physical science, engineering, or related field
Master’s degree in geoscience, computer science, physical science, engineering, or related field AND one (1) year of relevant experience
Bachelor’s in geoscience, computer science, physical science, engineering, or related field AND two (2) years of relevant experience
Four (4) years of relevant experience
Ability to work both independently and on a team
Ability to organize and prioritize multiple tasks
Ability to gather, analyze, and interpret data
Ability to make decisions that have moderate impact on the organization
Ability to troubleshoot technical problems
Ability to understand complex problems explore alternative solutions
Ability to complete projects according to outlined scope, budget, and timeline
Knowledge of The Jira ticketing system
Knowledge of Networking equipment and configuration of firewalls, VPNs, and dynamic routing
Knowledge of Network monitoring, the network layout, and making network changes
Knowledge of Cloud deployment processes
Knowledge of Microsoft systems including MDT, patching, MS365, and laptop/desktop configuration
Experience with Building new VMs in an AWS environment
Experience with Writing scripts to automate repetitive system administration functions
Experience with A programming language (e.g. Perl, Python) or systems scripting language
Experience with Generating user documentation in a wiki-based system and use of source-control repositories
Experience with Mac OS X, Windows, and a Linux or UNIX operating system
Experience with Investigating and performing upgrades to 3rd party software used within development and business environments
Experience with Fixing and/or tracking down issues users experience with laptops, desktops, and peripherals.
Expertise in End-user support for email, printing, calendar, workgroup collaboration tools, remote connectivity, anti-virus protection, shared files and folders, hardware and software

Nice To Haves

An understanding of earth sciences, earth science data, and the earth science community.
Great customer service skills
Prior experience writing scripts to automate repetitive system administration functions.
Prior experience with configuring, maintaining and installing system monitoring software.
Knowledge of remote computer and mobile device management systems.
Experience with running multiple cloud-native platforms. Including AWS, Google Cloud Platform, and Microsoft Azure/Entra ID

Responsibilities

Maintaining and implementing procedures that meet all cybersecurity requirements of the organization
Identifying shared project needs and providing appropriate infrastructure solutions
IT strategy, planning and operational reviews
Planning and budgeting for current and upcoming program IT needs including research of appropriate software, hardware, and resources
Network engineering tasks for the organization including the support of DNS, LDAP, NTP, routers, switches, firewalls, remote access, and wireless access
Standardizing IT systems across all departments in the organization
Monitoring and maintenance of on-prem and cloud IT systems including the physical environment, Internet connectivity, and expansion planning
Overseeing and providing IT equipment needs for the organization including support for workshops, committee meetings, and colloquia
Maintaining a documentation system for the organization
The system administration help desk team to ensure user needs are met
Deploying and maintaining user laptops
Managing backups
Managing standard applications, e.g. Google Workspace, Slack, Zoom, Jamf Pro, Azure/ Entra ID and perform day-to-day maintenance and user support for them
Work as part of the System Administration team to support application and service management including deployment, maintenance, and retirement.
Works with various IT suppliers to stay current on hardware and procurement tasks.
Participate in evaluation trials and attend vendor presentations to provide feedback and recommendations for future IT related purchases.
Take initiative to learn new skills, current best practices and technologies and apply them to projects
Communicate clearly and effectively with stakeholders and other team members
Mentors less experienced System Administrators on the use of existing and new tools, IT security practices and policies, and the installation/maintenance of new equipment