Systems Administrator I (29225)

PENTAGON TECHNOLOGIES GROUP INC • Hayward, CA

5d • $38 - $42 • Onsite

About The Position

As a Systems Administrator at Pentagon Technologies, you will provide comprehensive support and administration of client hardware including hardware deployment, software, and active directory administration. You will be a part of a small, high-performing IT team that is dispersed and working from multiple Pentagon facilities. This position reports to the Manager, IT Support Services. The role is 100% office based in Hayward, CA.

Requirements

• Minimum 1-3 years of relevant experience with Associate’s Degree in IT or Computer Science, or High school diploma with equivalent related experience
• Strong Customer Service skills in working with diverse stakeholders required.
• 1+ years’ experience working with PCs, LANs, and/or data communications required.
• 1+ years’ experience supporting Microsoft and operating systems and Microsoft Office Suite applications required.
• 1+ years’ experience supporting Apple products and operating systems required.
• Must have strong knowledge of Server and PC configuration, installation and break/fix troubleshooting.
• Must have a basic understanding of web services and html
• Knowledge of computer hardware, peripherals, data communications, TCP/IP, LANs and network infrastructure, systems and network security is required.

Nice To Haves

• Experience with Microsoft System Configuration Manager SCCM preferred.
• Helpdesk or call center experience preferred.

Responsibilities

• Provide client, server configuration and deployment services including mobile devices.
• Provide end user technical support.
• Provide system security administration including group policy configuration.
• Ensure proper tracking of company technology-based assets.
• Manage Technology Vendors relationships including ordering hardware and IT supplies.
• Administer AD (Active Directory).
• Assist with management of SIP phone systems.
• Assist with administration and monitoring of critical system services including system health, network health and backups.
• Provide printer and other peripheral device support.
• Performance of other duties/special projects as requested.

Benefits

• Generous PTO
• 401K program with employer matching contribution
• Health, dental, vision Insurance (with generous employer contribution)
• Long-Term Disability (LTD) Insurance (fully employer paid)
• Life and AD&D (employer paid & voluntary option)
• Employee Assistance Plan (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees