System Technologist - Orlando, FL

Motorola Solutions•Orlando, FL

23h•Onsite

About The Position

It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The FSO (Field Service Organization) is responsible for supporting the implementation and maintenance of highly technical mission critical communications systems at customer locations. The System Technologist is an onsite, dedicated role in the Orlando, FL area. Responsibilities include optimization and support of complex mission critical communication systems. Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.

Requirements

MUST reside near the Orlando, FL area to be available for 24/7 rotation of support 365 days of the year.
Legal authorization to work in the U.S. indefinitely is required.
Must be able to obtain background clearance as required by customers. This includes prior felony convictions, felony arrests depending on the disposition. Other criminal history may eliminate the candidate from passing the necessary and required background checks as well.
Must have a current valid driver’s license and a clean driving record.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
High School Diploma/GED OR 4+ years experience in one of the following: Backhaul Networks, Fiber, MPLS, Microwave, Engineering, LMR, RF Systems, Radio Frequency, P25, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment, IT, IT Systems, Telecommunications, Public Safety, Networking equipment or Military experience.
Computer literate with proficiency in MS Word, Excel, Outlook and Google Suite.
Self-motivated and self-managed to perform the required duties at a distance from direct supervision.
Able to solve customer problems quickly during stressful situations.

Responsibilities

Optimization and support of complex mission critical communication systems.
Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
Program, configure, optimize, test and document complex communications systems.
Provide weekly reports of activities and accomplishments.
Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results.
Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues.
Experience with backhaul networks including technologies in Microwave, Fiber, and MPLS routing.
Continuous training in the latest technologies and troubleshooting techniques.
Team with Engineering, Project Management and Sales personnel to effectively design, implement, optimize and cutover advanced communication systems which meet or exceed customer expectations.
Provide extensive knowledge of R.F. systems, such as transmitters, receivers, and antenna networks.
Deliver expert knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques.
Deliver knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must have an understanding of computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
Capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.