System Program Manager – Retail Industrial Solutions

HP•Houston, TX

2d•$147,050 - $230,850

About The Position

At HP, we’re reinventing how technology powers retail experiences. Our Retail Industrial Solutions organization is a fast-paced, innovative group focused on delivering cutting-edge solutions for customers worldwide. We foster a culture of inclusion, sustainability, and continuous learning—where your ideas can make a global impact. Role Overview As a Senior System Program Manager, you will lead cross-functional teams to plan, design, launch, and sustain new retail-focused offerings. You’ll be the focal point for program success, driving alignment across engineering, supply chain, and customer experience teams. Your leadership will directly influence HP’s ability to deliver solutions that enhance customer engagement and operational efficiency.

Requirements

Agile methodology, automation, software development
New Product Introduction experience preferable with Supply Chain, Engineering, Manufacturing, Quality or Service experience
Risk and change management, continuous improvement
Product management, project planning, budgeting
Cross-functional leadership and stakeholder communication
Experience with ODMs and suppliers to deliver new solutions
Experience working with distributed teams across geographies and time zones
Lifecycle management platforms
MS Office, MS Project, Jira, Teams, SharePoint, Power BI, Tableau
Self-starter with the ability to lead through ambiguity and change
Ability to influence without authority
Strong communicator across global teams and cultures
Results-oriented with a focus on measurable outcomes
Lifelong learner with a growth mindset
Digitally fluent and aware of emerging technologies including AI
Customer-centric with experience leading teams that deliver exceptional customer experiences
Strategic thinker with a clear understanding of how programs fit within the broader portfolio and business goals
Bachelor’s or Master’s degree in Engineering, Computer Science, Business Administration, or related field
7–10 years of experience leading cross-functional teams in technology or manufacturing

Nice To Haves

PMI/PMP certification preferred

Responsibilities

Program Leadership: Drive program execution from concept through end-of-life, including engineering, supply chain, and service. Lead RFQ and ODM selection processes during planning; execution teams during development and sustaining teams during production.
Planning, Execution and Sustaining: Develop and manage schedules, budgets, and resource plans aligned with Program POR. Monitor progress, mitigate risks, and adjust plans based on business needs.
Compliance & Quality: Ensure adherence to quality standards and safety requirements. Integrate continuous improvement and new technologies throughout the lifecycle.
Communication & Stakeholder Management: Provide regular updates to leadership and stakeholders. Resolve cross-functional issues and drive alignment on key decisions.
Customer First Mindset: Collaborate with product planning teams to define critical customer experiences. Document and execute plans that deliver exceptional customer outcomes.
Cost Management: Identify and implement cost optimization strategies to improve margins. Partner with cost and program teams to meet targets.
Mentorship & Best Practices: Coach junior team members and promote continuous improvement. Champion documentation control and lifecycle management best practices.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave