System Food Service Quality and Standards Manager

Aramark • Chicago, IL

18d

About The Position

Aramark Healthcare+ has an immediate need for a System Food Service Quality and Standards Manager in Chicago, IL. The System Food Service Quality and Standards Manager will be responsible for engaging with front line managers and front line associates to manage safety, sanitation and compliance in the food service operation, and to develop corrective action plans and assist with implementing these plans. Position may also facilitate training on a 1:1 or group basis.

Requirements

• Requires at least 1-3 years of experience in a food service management role
• Healthcare experience required
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Nice To Haves

• Bachelor's degree or equivalent experience preffered

Responsibilities

• Conduct regular on-site Quality Assurance Audits utilizing the Aramark Productivity Portal
• Develop and implement corrective action plans for locations identified as not meeting Aramark Standards as it relates to food ordering, production and service
• Focus on implementation and training of Aramark’s 5 P’s of Food Management
• Work with client constituents to develop training material for client front line staff
• Work with VPO, DM’s and Director of Culinary to develop various training material to assist in driving operational outcomes to the operating locations
• Continually seek to improve performance; hold staff accountable for challenging goals
• Provide leadership in the implementation and maintenance of internal control and business process improvement initiatives.
• Develop and be accountable for a culture that creates a safe work environment.
• Develop and execute a process for monitoring, testing and reporting compliance.
• Identify risks or opportunities to strengthen internal controls and present recommendations for process improvement initiatives.

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees