System Chief Human Resource Officer

Albany Medical Center • Albany, NY

1d • Onsite

About The Position

Albany Med Health System (AMHS) is in the midst of executing First Choice 2030, a bold, multi-year transformation agenda designed to position AMHS as the region’s trusted, connected, and transformative academic health system. AMHS’s Vision states: Albany Med Health System will be the region’s trusted, connected, and transformative academic health system—advancing the health and well-being of every community we serve. We will unite exceptional care, discovery, and education to deliver the highest quality outcomes, expand equitable access, and shape the next generation of healthcare professionals. Through collaboration, innovation, and compassion, AMHS will set the standard for value-based, patient-centered care and serve as a catalyst for health, hope, and opportunity across Upstate New York. AMHS will be the first choice for patients seeking exceptional care, for providers pursuing the most rewarding careers, for partners driving the most advanced innovation, for students aspiring to the best education, and for supporters seeking the greatest impact. The AMHS mission is to provide compassionate, high-quality care; advance medical discovery and education; and improve the health of the communities we serve. To realize this vision, AMHS must integrate its academic medical center, community hospitals, physician enterprise, and clinical programs into a unified, high-performing system defined by clinical excellence, operational discipline, value-based performance, and physician alignment. The System Chief Human Resources Officer (CHRO) is a strategic executive leader responsible for advancing an integrated, enterprise-wide people strategy that supports the health system's mission. Reporting directly to the Chief Executive Officer and serving as a key member of the executive leadership team, the CHRO plays a critical leadership role in the transformation of affiliates, clinical entities, and academic partners into a unified, high-performing health system. The CHRO will lead the alignment of workforce strategy, culture, policies, labor relations, and leadership practices as the organization evolves from individual hospitals and academic units into an integrated system, across clinical, academic, and research environments. This role requires close collaboration with physician and faculty leaders, as well as system and local executives to ensure consistency within a high-performing workforce capable of delivering exceptional patient care, advancing clinical excellence, and sustaining financial and operational performance.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Healthcare Administration, or related field - required
• 10+ years of progressive human resources leadership experience - required
• 10+ years in senior or executive roles in an integrated health network - required
• 7-9 years with faculty governance structures, physician leaders, and boards - required
• Demonstrated leadership in system integration, organizational transformation, or multi-hospital alignment.
• Proven ability to lead enterprise-wide change and cultural integration.
• Exceptional communication and relationship-building skills with various levels of employees including clinicians, faculty, executives and board members.
• Highly collaborative; builds consensus and trust through demonstration of integrity, judgment, and discretion.
• Deep knowledge of best practices in talent acquisition, development and retention strategies.
• Strong labor relations, compensation, benefits and compliance expertise in complex organizations.
• Data-driven leader with experience using workforce analytics to guide strategy.
• System-wide, enterprise perspective for workforce strategy and organizational effectiveness
• Trusted advisor to the CEO, executive team, and aboard with sound judgment and discretion
• Builds credibility and strong relationships across clinicians, faculty, leaders, and staff
• Leads organizational cultural change with clarity, integrity, and accountability
• Analytically informed decision-making that drives measurable workforce outcomes
• Exposure to workforce strategies supporting value-based care, clinical integration, and evolving care delivery models.
• Proven success advancing diversity, equity, inclusion, and belonging initiatives at an enterprise level.
• Demonstrated leadership scaling HR functions to support growth, system integration, or enterprise transformation.

Nice To Haves

• Master's Degree with a MBA, MHA, MHRM, or equivalent - preferred
• 7-9 years as a CHRO or equivalent senior HR executive within a complex, multi-hospital or academic health system - preferred
• 7-9 years in supporting physicians, faculty, and academic governance models within healthcare or higher education environments - preferred
• Senior Professional in Human Resources (SPHR)-HRCI Upon Hire - preferred
• SHRM-SCP Upon Hire - preferred
• Equivalent combination of relevant education and experience may be substituted as appropriate.

Responsibilities

• Serve as a trusted advisor to the CEO, Board of Directors, and academic and clinical leadership on workforce strategy, organizational design, and culture.
• Lead the human capital strategy for the integration of hospitals and academic entities into a single, cohesive health system, ensuring alignment of policies, practices, and leadership models.
• Design and implement system-wide HR governance structure and shared service model that balance local operational needs with enterprise consistency.
• Partner with executive leadership to support growth initiatives, affiliations, mergers, and clinical integrations across the system.
• In conjunction with executive and faculty leadership, develop and oversee system-wide Total Rewards strategy, across hospitals, physician practices and faculty which balances affordability, competitiveness and health of workforce.
• Partner with HR leaders to continuously evaluate the market in maintenance of competitive compensation and benefits programs, supporting recruitment and retention of high-quality staff.
• Provide strategic direction for recruitment, onboarding, and retention strategies, including career mobility and internal talent development across the system
• Oversee leadership development programs which support the strategic direction of the organization, including skills necessary to support an “employer of choice” work environment.
• Oversee succession planning of leadership positions, to ensure continuity of leaders across the health system.
• Lead culture transformation initiatives that support system integration, patient-centered care, academic excellence, and shared values.
• Drive change management strategies to support leaders and employees through system formation, restructuring, and operational transformation.
• Strengthen trust, professionalism and collaboration across the workforce through engagement and consistent communication.
• Provide strategic oversight of labor relations across the enterprise, including union partnerships, negotiations, and grievance resolution.
• Lead the harmonization of employment policies, job structures, and workforce practices as the organization transitions into a unified system.
• Ensure compliance with federal, state, and local employment laws.
• Partner with legal, compliance, and risk management teams on complex workforce matters.
• Develop and oversee HR operations and shared services across the enterprise, measuring success with internal customers through use of key performance indicators.
• Oversee the optimization and integration of HRIS and benefits platforms as the enterprise partners align under a system structure.
• Leverage workforce analytics to inform strategic decision-making and measure progress on integration, engagement, and talent outcomes.

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Executive