System Administrator

CLAIMS MANAGEMENT RESOURCES INC•Oklahoma City, OK

34d•$47,000 - $55,000•Hybrid

About The Position

We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs. Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success. We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. Join our team and thrive in an environment that values efficiency and effective processes and a casual, comfortable atmosphere. We are looking for someone who will be responsible for supporting and managing the life cycle of all company business systems. You will identify any problems in the system, anticipate issues and repair systems and software when necessary.

Requirements

Ability to adapt quickly to changing priorities and urgent situations
Ability to effectively communicate in a professional and courteous manner
Ability to work independently with minimal supervision as well as collaboratively with a team
Ability to communicate objectives and manage to completion of objectives
Ability to document processes, design patterns and procedures for the SA team
Excellent analytical skills
Perform regular backups and ensure data integrity and availability
Develop and implement database strategies, including database design, capacity planning, and disaster recovery
Optimize database performance through indexing, query optimization, and performance tuning
Troubleshoot database-related issues and implement solutions
Perform database upgrades and migrations as necessary
Create and maintain documentation related to system and database configuration, procedures, and best practices
Excellent verbal, written, presentation and interpersonal skills
Steadfast commitment to exceptional customer service
Experience with two or more of the following: Servers Storage Network Data Center Management Helpdesk Vmware
Bachelor’s degree with 2+ years’ experience, or 5+ years’ experience related specifically to System/Network Administration

Responsibilities

Oversees the installation, configuration and maintenance of server systems, personal computers, wireless networking, server racks and other related equipment, devices and systems.
Troubleshoots systems and applications to identify and correct malfunctions and other operational difficulties.
Researches, recommends and designs infrastructure for servers and associated systems.
Implements policies, administers firewall, applies public key encryption to network applications, manage host security and file permissions.
Participates in the evaluation and makes recommendations regarding the purchase of computers, server hardware, peripheral equipment and software.
Works as a hands-on team member and supervisor with other technical staff, such as Helpdesk, security, development and reporting. support technicians to ensure connectivity and compatibility between systems.
Acts as the liaison between System Administration team and all internal and external customers
Ensures compliance with industry standards, methodologies, and expectations of work for System Administration and Helpdesk Teams.
Performs additional related tasks and projects as required and assigned.