System Administrator

CGI•Hot Springs, AR

About The Position

CGI Federal is seeking an experienced System Administrator to support our Passport Bookprint Center. The ideal candidate should possess excellent communication skills, have experience in information system administration, and be able to work in a team in a fast paced environment. This position processes highly sensitive and confidential information. Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. Work hours would be M-F, 6:45am-3:00pm, with some overtime as directed. Your future duties and responsibilities: Supports facility operations and production by ensuring the availability and proper function of all related applications, hardware, and infrastructure technologies; Works closely with 3rd Tier Support Teams and Infrastructure Support Groups to resolve issues, implement and maintain technologies, and meet compliance objectives; Oversees the activities of Assistant Systems Administrators and coordinates support activities with Operations Managers and US Government Personnel. Monitor and administer enterprise systems; manage user access, monitor for proper performance, and resolve issues in a timely manner Desktop support; Configure, troubleshoot, maintain, and repair hardware, including Personal Computers and peripherals; Software installation, configuration, and maintenance Monitor and maintain Servers and other infrastructure components; Inspect components, review event logs, report issues and coordinate corrective measures with appropriate teams and vendors MS Windows Administration; Administer Active Directory Objects (Users, Groups, Computers, etc.), File Shares, Network Printers, Group Policy, and related services Meet compliance objectives; Ensure that all Servers and Personal Computers are configured with required software and peripherals and that only approved items are in use; Use provided tools to monitor and maintain patch levels and other compliance items; Ensure that all users receive required training on acceptable computer use and security policies Monitor the status of backups and ensure proper handling, retention, and disposal of all media Create and maintain documentation and logs, manage equipment inventory, manage trouble tickets

Requirements

A minimum of three (3) years of experience supporting and maintaining IT products, services, and solutions
A minimum of three (3) years of experience performing administration and support activities in a Microsoft Windows Environment
A minimum of three (3) years of experience installing and maintaining networked devices
A minimum of two (2) years of experience supporting and administering an enterprise system (Manufacturing, HR, Accounting, Database, etc.)
A minimum of four (4) years of experience supporting and maintaining Desktop Hardware, Software, and peripherals
US Citizenship
Bachelor’s Degree in a related field of study
Be eligible for and maintain a Secret Level Security Clearance
Ability to lift and carry 35 pounds
US Citizenship
Bachelor’s Degree in a related field of study
Maintain a Secret Level Security Clearance
Ability to lift and carry 35 pounds

Nice To Haves

A minimum of one (1) year of experience supervising others.
Experience with Microsoft Office Applications, including MS Access.
Relevant certifications- MCSC, A+, Sec+, Net+

Responsibilities

Supports facility operations and production by ensuring the availability and proper function of all related applications, hardware, and infrastructure technologies
Works closely with 3rd Tier Support Teams and Infrastructure Support Groups to resolve issues, implement and maintain technologies, and meet compliance objectives
Oversees the activities of Assistant Systems Administrators and coordinates support activities with Operations Managers and US Government Personnel
Monitor and administer enterprise systems; manage user access, monitor for proper performance, and resolve issues in a timely manner
Desktop support; Configure, troubleshoot, maintain, and repair hardware, including Personal Computers and peripherals
Software installation, configuration, and maintenance
Monitor and maintain Servers and other infrastructure components; Inspect components, review event logs, report issues and coordinate corrective measures with appropriate teams and vendors
MS Windows Administration; Administer Active Directory Objects (Users, Groups, Computers, etc.), File Shares, Network Printers, Group Policy, and related services
Meet compliance objectives; Ensure that all Servers and Personal Computers are configured with required software and peripherals and that only approved items are in use; Use provided tools to monitor and maintain patch levels and other compliance items; Ensure that all users receive required training on acceptable computer use and security policies
Monitor the status of backups and ensure proper handling, retention, and disposal of all media
Create and maintain documentation and logs, manage equipment inventory, manage trouble tickets