System Administrator

Suncoast Credit UnionTampa, FL
$62,000 - $85,000Hybrid

About The Position

The System Administrator is responsible for the installation, operation, and maintenance of end-user applications. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This role effectively participates independently and as a team member. An ideal candidate is a highly motivated individual who makes key decisions and takes ownership of their own projects.

Requirements

  • One of the following certifications required; Microsoft Certified, Azure Administrator Associate, CCNA, Azure Database Administrator Associate, or equivalent certification
  • Bachelor’s degree in information systems or a related field preferred (A comparable combination of work experience and training may be substituted for education requirements)
  • Experience with database administration and troubleshooting
  • Knowledge of windows server OS-based systems and security configurations
  • Experience with industry-standard data backup/recovery solutions
  • Ability to plan, deploy and manage IT projects
  • Proficient knowledge of cloud services (Azure AWS ETC)
  • Proficient knowledge of TCP/IP, LAN/WAN concepts, and other communications hardware techniques
  • Must maintain a high level of confidentiality
  • Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
  • Accurate, detail-oriented, and organized with task management
  • Ability to analyze and resolve complex problems
  • Good knowledge and understanding of credit union products, services, policies, and procedures pertinent to the job
  • Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities
  • Good knowledge and understanding of all credit union computer systems and software applications required to perform job duties
  • Good communication skills (written, verbal and interpersonal) to interact effectively with members, staff, vendors, and government regulators
  • Ability to influence others regarding policies, practices, and procedures
  • Works independently with general supervision

Nice To Haves

  • Knowledge of PowerShell preferred

Responsibilities

  • Oversee the design, operation, and maintenance of all aspects of end-user applications
  • Administer upgrades and installation of end-user applications
  • Document application architecture and troubleshooting steps
  • Monitor performance of end-user applications and address issues
  • Maintenance of the credit union systems and servers
  • Serve as a technical consultant to business units for technology purchases
  • Create disaster recovery plans for end-user applications
  • Coordinate and collaborate effectively with technical teams
  • Serve as lead on large or complex projects, overseeing software and hardware rollouts and upgrades
  • Collaborate with Suncoast Credit Union departments and external vendors to successfully execute projects
  • Participate in regular on-call rotation for the Information Technology Division
  • Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
  • Attend educational events to increase professional knowledge
  • Complete annual BSA/AML compliance training and understands employee’s role in maintaining an effective BSA/AML compliance program
  • Complete FACT Act Red Flag training

Benefits

  • Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year
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