System Administrator

BitwiseLaurel, MD

About The Position

We're looking for a senior System Administrator to join our team and take ownership of sustaining and evolving a high-performance operational IT environment that directly supports CNO capabilities. This is not a ticket-only role — we need someone who builds strong relationships, documents with precision, and actively looks for ways to improve how engineers work every day. You will take a forward-leaning approach to this position, working directly with users, optimizing workflows, and building repeatable processes that make future efforts faster and more efficient. You'll be a technical contributor who thrives in hands-on environments and understands that mission success depends on strong coordination across distributed support teams.

Requirements

  • 9 years of experience with or without a B.S.
  • Strong Linux systems administration experience in operational environments
  • Experience installing and maintaining GPU-accelerated or high-performance compute systems, particularly NVIDIA enterprise-class hardware
  • Demonstrated ability to document technical processes clearly and professionally
  • Experience working within structured data center or warehouse environments
  • Familiarity with virtualization technologies and hypervisors
  • Ability to troubleshoot hardware and software issues across networked systems
  • Strong communication skills and experience interacting directly with mission users
  • Proven ability to operate independently while coordinating effectively with distributed support teams
  • Current or ability to obtain NSYS clearance

Nice To Haves

  • Forward-leaning mindset with enthusiasm for improving user experience
  • Comfort working hands-on with hardware in a warehouse environment
  • Relationship-builder who understands that mission success depends on strong coordination with onsite support teams
  • Flexible and growth-oriented, with interest in expanding into cloud, AWS, and LLM support over time
  • Commitment to building documentation and processes that make tomorrow's installs faster than today's

Responsibilities

  • Install, configure, and maintain high-performance compute hardware, including NVIDIA H100, H200, and B300 class accelerator platforms
  • Uninstall and relocate existing equipment to a government data warehouse while ensuring configuration integrity and proper tracking
  • Lead installation and sustainment efforts for new and legacy hardware within the warehouse environment
  • Document installation procedures, configurations, and lessons learned to create repeatable, scalable deployment playbooks
  • Develop strong working relationships with onsite System Administrators at the warehouse to streamline troubleshooting and escalate priorities when mission timelines require it
  • Identify gaps in onsite support coverage and recommend improvements to reduce downtime and response time
  • Partner directly with contract engineering teams to optimize system performance and user workflows
  • Maintain detailed technical documentation, diagrams, and standard operating procedures with a level of clarity that allows another engineer to step in seamlessly
  • Support virtualization efforts and contribute to long-term IT modernization strategies
  • Adapt as mission requirements evolve, including future support for AWS, cloud integrations, and Large Language Model infrastructure

Benefits

  • Top salaries because we're top performers
  • Pick your PTO — Everyone values time and money differently, so we give you the flexibility to choose between 3 and 5 weeks of PTO with a corresponding adjustment to your pay. Your choice, your balance.
  • All 11 federal holidays, paid!
  • Up to 2 snow days, paid!
  • We'll quadruple (4x!) the first 6% you contribute to your 401(k), giving you up to a 24% company match. Contributing less than 6%? Unclaimed matches come right back to you as extra income, giving you a guaranteed 24% that goes to your retirement, to your paycheck, or both. C'mon now!
  • 100% employer-paid medical, dental, vision, life, and disability insurances. That's a lot. Already covered on health insurance? No problem — we'll trade you this benefit for a boost to your salary instead.
  • $5,250 annual education assistance for training, certifications, tuition, and even student loan repayments.
  • Spot bonuses for obtained certifications, customer recognition, and just about anything else that makes us go "Hot damn!". We hope to say that many times about you.
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